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Commercial Property Manager

3 weeks ago

Greater Toronto Area, Canada Tillyard Management Inc. Full time

**Commercial Property Manager, Contract Position**

Office Location: Etobicoke, Ontario

**Job Summary**

As a Commercial Property Manager, you will be responsible for overseeing the daily operations and management of commercial properties. You will ensure the properties are well-maintained, tenants' needs are met, and financial goals are achieved.

**Responsibilities**
- Manage tenant relations, including addressing inquiries, concerns, and requests promptly
- Conduct regular property inspections and coordinate maintenance and repairs as needed
- Assist Negotiating leases, rental agreements, and contracts with vendors as required.
- Maintain accurate records of property-related documents and data entry into property management systems
- Implement and enforce property rules and regulations
- Monitor property budgets and financial performance
- Collaborate with leasing agents to market available spaces
- Utilize Customer Relationship Management (CRM) tools to track tenant interactions
- Managing commercial properties throughout Ontario
- Coordinate property management services for allocated file count
- Liaise with clients, homeowners, Tenants, Field Inspectors, suppliers
- Maintain up to date property management information for each property
- Maintain internal and external property management systems
- Review property reports and findings and provide recommendations to client
- Ensure Tenant satisfaction with premises
- Communicate with Tenants on day-to-day issues; rectify Tenant issues
- Delegate and assign after hour emergency calls to applicable trade or authority
- Support rental process, credit, and reference reviews.
- Support Communicating Tenant renewals and rental increases
- Coordinate tasks in preparation for Landlord and Tenant matters
- Management of repairs and maintenance
- Facilitate utility process for applicable properties
- Liaise with accounting department to ensure accounting matters are completed
- Provide applicable reports to accounting team
- Maintaining effective communication between Tenants, management, and owners
- Ensure all service contracts are up to date
- Client needs analysis
- Assist with vendor management
- Manage contractor and service provider relationships including contractor compliance.
- Responsible for processing and assigning service requests to contractors and service technicians.
- Responsible for scheduling all tasks related to property maintenance.
- Manage and follow up on work progress and completion.
- Manage contractor and service provider trade certificate, insurance, and worker compensation certificate.
- Address emergency requests in a timely manner.
- Ensure all priority work orders are addressed and completed as assigned.
- Monitor the work order management system for all incoming service requests.

**Additional duties maybe assigned**

**Essential Knowledge and Skills**:

- Excellent skills in MS office, Excel, Word, PowerPoint and third-party software
- Ability to work independently and with the property management team
- Excellent organizational skills

**Competencies**:
Post-secondary education or equivalent working experience in the property management field.

Excellent management and time management skills.

Superior verbal and written communications skills.

Customer Focused.

**Experience**
- Proven experience in commercial property management. Minimum 3 years.
- Ideally, Proficiency in Yardi or similar property management software
- Ideally, Knowledge of Computerized Maintenance Management Systems (CMMS)
- Strong administrative skills with the ability to organize and maintain files effectively
- Excellent phone etiquette and communication skills
- Familiarity with office operations and procedures

**Job Type**: Fixed term contract
Contract length: 15 months

Pay: $55,000.00-$65,000.00 per year

**Benefits**:

- Automobile allowance
- Casual dress
- Flexible schedule

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- property management: 1 year (required)

Work Location: In person

Application deadline: 2024-10-01
Expected start date: 2024-11-04