Medical Office Administrator

Aventiv Research, IACT Health, LMC Manna Research, and True North Clinical Research have united to become the largest network of fully-owned and integrated clinical research sites in North America, Centricity Research.

The sites that were formerly known as Aventiv operate in Ohio and Arizona and specialize in phase 1 pharmaceutical, device, and diagnostic clinical trials in a variety of therapeutic areas throughout phases 1-4. The sites that were formerly known as IACT Health brings phase I-IV clinical trials in over 30 therapeutic areas such as oncology, cardiology, pulmonology, endocrinology, infectious disease, and pain with wholly owned and integrated clinical research offices in multiple cities in the United States across the Southeast, including Georgia and Virginia. The sites that were formerly known as LMC Manna bring phase I-IV clinical trial services with specialized focuses on endocrine disorders, real world evidence big data research, vaccine research, and primary care studies within Canada at sites across Alberta, Ontario, and Quebec. The sites that were formerly known as True North Clinical Research are located in Nova Scotia and specialize in research related to Alzheimer’s disease and conditions related to aging, and are committed to finding new treatments to maintain an improved quality of life for patients through innovation and passion.

Centricity Research is committed to revolutionize research by creating outstanding clinical trial experiences to improve the health of the community today and tomorrow through clinical research.

Currently, our rapidly expanding team and site network is looking for a **Medical Office Administrator **who can work for us on a** full-time, permanent basis**, supporting our **Vaughan** location.

**Responsibilities will include but are not limited to**:

- Gain familiarity of protocols, GCP, and Centricity Research SOPs/WPs and processes
- Assist in chart screening, database query reviews, and recruitment outreach efforts as needed
- Assess overall filing, documentation, reporting, and archiving processes on an on-going basis to identify improvement opportunities and to assist in implementing process improvements
- Archive clinical research documents, track, and maintain all archived documents upon completion of a study
- Assist with on-site quality control
- Attend regularly scheduled site meetings, sponsor training or other meetings as required by the study
- Manage front desk supervision at sites that require this support and serve as backup to Administrative Assistant (in sites with this position)
- Support ordering and coordinating office and medical supplies as needed
- Create, maintain, update and organize the Investigator Site File, ensuring compliance to GCP and Centricity SOPs/WPs and processes
- Download and distribute files from portals (e.g., ethics, study specific, etc.)
- Create and maintain the logs and documentation required per study
- Document receipt, maintain inventory, organization, and documentation of Investigational Product and other study supplies
- Prepare research and participant source and study templates, as required
- Perform QC for completeness prior to data entry
- Perform accurate, complete, and timely data entry of CRFs and query resolution
- Support CRPs in addressing monitor findings, and follow-up
- Provide technical support and/or training to study participants where required
- Perform specified tasks of Lab Specialist (based on qualification and designation), if required by the site
- Perform role of un-blinded research staff (e.g. Investigational Product dispensation and/or QC) if required by site and protocol

**Requirements**:

- High School Diploma or GED / equivalent
- 1 year of administrative or similar experience
- Experience in medical office setting would be an asset

**Centricity Research is committed to meet the accessibility needs of persons with disabilities in a timely manner. These accommodations will be available upon request.**

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