Release Analyst

Overview:
Our Release team is looking for skilled Release Analyst to join our Deployment and Release team As a Release Analyst, you will be responsible for ensuring that all teams and deliverables adhere to audit and compliance standards, and maintaining quality by performing testing to our products and solutions.

What you get to do every day:

- Test software programs, products, solutions and development procedures to ensure client requirements are met and delivered
- Perform and execute Migration and Deployment plans per the schedule and release
- Enforce best-practices and standards before live release dates for scheduled migrations, Canada to US location moves, and Legacy to VBS.NET conversions
- Develop and maintain Compliance, Migration and Deployment plans as needed
- Execute and perform the deployment protocols for tested programs, products and solutions to various servers and environments
- Execute regression, functional, back-end and data testing
- Report and track bugs, defects and issues

What kind of person should you be?:

- You pride yourself on your analytical and critical thinking skills
- You hardly ever run away from a challenge
- Someone who has a proactive, solution-oriented mindset
- You enjoy working with a team
- You take pleasure in maintaining compliance and process standards

What skills do you need?:

- **Experience using Octopus Deploy is an absolute must**:

- Release and deployment is your bread and butter
- 1-3 years of Software QA Testing experience in the IT industry
- 1-3 years of Deployment experience in the IT industry
- 3+ years of Quality Assurance experience focusing on software functionality
- 2+ year Working experience on Amazon Web services.
- Knowledge of Continuous Integration/Continous deployment tools TeamCity and BitBucket.
- Knowledge of QA and Deployment tools
- Deployment experience is a must
- Knowledge or experience using Source Safe, Source Tree or Stash/GIT
- Knowledge of C# and VBScript
- Experience using Microsoft SQL Server is an asset
- Knowledge of issue tracking systems such as JIRA
- Knowledge of ITIL standards

What can you expect from us?:

- Award-winning culture that fosters growth, diversity and inclusion for all
- Paid day off for your birthday
- Access to LinkedIn learning courses
- Continued education with our education reimbursement program
- Flexible schedules
- Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)
- Two paid days for volunteer opportunities

We are a fast-growing and dynamic company offering customer experience management solutions to some of the largest utility, insurance and government entities across North America. Our portfolio of meter-to-cash and outage communication solutions includes billing and payment, mapping, mobile apps and proactive customer communications solutions for customers. With more than 1 billion customer experiences annually, we have the ability to provide performance-driven value to more than 550 clients every day.

Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program.