Bilingual Customer Service Representative

15 hours ago


Kitchener, Canada Custom Foam Systems Full time

Custom Foam Systems (CFS) is a division of VPC Group Inc. We are a leading manufacturer of fabricated and molded custom polyurethane foam components for the automotive, healthcare and furniture markets, as well as a wide range of other industries across North America.

We are currenting recruiting for a **PART TIME BILINGUAL CUSTOMER SERVICE REPRESENTATIVE**

Primary responsibilities
- Translate customer requirements as needed to ensure clarity and understanding.
- Accurately input customer orders into the ERP system.
- Prepare necessary documentation for production and shipping processes.
- Provide in-person customer service at the retail sales counter
- Previous order/data entry experience, alpha numeric
- Excellent verbal and written communication skills - Fluent in English and French
- Proven ability to work independently and provide exceptional customer service
- Previous retail sales experience is an asset

This position works Monday to Friday, 30 hours per week

We provide a friendly and supportive work environment Our committed team is prepared to deliver the essential training needed to ensure your success in this role.

Located on Grand River Transit route.

**Job Types**: Part-time, Permanent

Expected hours: 30 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Language**:

- English and French (preferred)

Work Location: In person



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