Bilingual Customer Service Representative

1 week ago


Kitchener, Canada Uline Full time

**Bilingual Customer Service Representative**

**(English / French)**

**From $32 to $36 per hour (From $80,000 to $86,000 per year with bonuses)**

**Toronto Branch**

**3333 James Snow Parkway, Milton, ON L9T 8L1**

Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

**Hours**:Various shifts available.

**Better together than apart. **This position is in-office, and we are looking for good people who share our passion.

**Position Responsibilities**
- Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
- Solve customer problems and find best possible solutions.
- Help customers navigate Uline's website and place orders online.
- Provide knowledgeable answers to questions about products, pricing and availability.
- Respond to shipping inquiries and answer order status questions.
- Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

**Minimum Requirements**
- High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree **preferred.**
- **Bilingual (English / French) -100% in both verbal and written forms.**
- Desire to provide the best possible experience for our customers.
- Thrive in a fast-paced environment with coaching support.

**Benefits**
- Company-paid extended health coverage that includes medical, dental and vision after only 30 days.
- Basic life insurance, disability and wellness programs.
- RRSP with 5% employer match, eligible after 30 days.
- Paid holidays and generous paid time off.
- Bonus programs that include annual performance, sales goals and profit sharing.

**Employee Perks**
- On-site café and outdoor patio.
- First-class fitness center.
- Numerous employee-appreciation events throughout the year.
- Opportunities for community involvement.

**About Uline**

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace.

Uline is an Equal Opportunity Employer

LI-AP2
LI-TOR001
(#IN-TORFRE)



  • Kitchener, Canada Cloud DX Full time

    **About Cloud DX** - Cloud DX is an industry leader in digital health care, virtual care, remote patient monitoring hardware and software. The company’s award-winning solutions enable chronically ill patients to stay at home and out of the hospital, drastically improving health outcomes while, at the same time, significantly reducing costs to treat the...


  • Kitchener, Canada Conestoga Cold Storage Full time

    **Job description** **Customer Service Representative** **Job Status: Full-Time (Days)** **Job Timings: Business hours** **Want to work in an environment where your efforts are much appreciated and you’re not “just a number”?** **Want to work in a fun friendly environment rather than a corporate culture?** **Want to work in one of Canada’s 50...


  • Kitchener, Canada Precise ParkLink Full time

    Precise ParkLink is a leading provider of parking solutions with a broad customer base across Canada. We are dedicated to delivering innovative solutions and exceptional service. As part of our ongoing growth, we are looking for a skilled and motivated Terminal Programmer to join our team and contribute to the development and support of our parking terminal...


  • Kitchener, Canada demant Full time

    **Scope**: Reporting to the Client Services Team Leader, the Bilingual Client Services Representative is a hybrid role responsible for providing a high level of customer service support to the Company’s customers to ensure customer satisfaction. Kitchener, ON **Responsibilities**: - Provide a high level of customer service to ensure customer...


  • Kitchener, Canada Hearinglife Ltd. Full time

    **Demant is a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from...


  • Kitchener, Canada demant Full time

    **Overview**: Job Title: Client Services Specialist Representative Purpose of the Position: To provide a high level of customer service support to the Company’s customers in order to ensure customer satisfaction. This is a hybrid position with an office location in Kitchener. **Responsibilities**: - Interact with customers regarding placing orders,...


  • Kitchener, Canada Handyman Connection - KW, Cambridge, Guelph & Brantford Full time

    Handyman Connection of Kitchener is locally owned and operated, we are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of a National Franchise with an opening for a Part-Time Customer Service Representative. Our customers are seeking additional office support for...


  • Kitchener, Canada Encircle Full time

    **Customer Support Representative** Remote (Canada) | Hybrid Available - Kitchener, ON ‍ Reports to: Manager, Customer Support **About Encircle** Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen and paper, into the digital age of transparency and empowerment. Our easy-to-use software platform enables...


  • Kitchener, Canada Kitchener Collision Repair Experts Full time

    _**Collision Repair Experts Kitchener is looking for a Customer Service Representative to join their team!**_ Your role as a customer service representative is to ensure that the customer receives a legendary customer service experience. **Duties**: Greets customers upon intake and delivery of vehicles Inspects vehicles for accident related and prior...


  • Kitchener, Canada Service Experts Canada Full time

    Overview: **Customer Service Specialist** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: Enercare - Hammond **Location Address**: Kitchener, ON **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team...