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Receptionist/administrative Assistant

2 weeks ago

London, Canada Rehab First Inc. Full time

Rehab First is one of Ontario's largest multidisciplinary assessment and treatment organizations, numbering approximately 100 professional staff, complemented by the Psychologists and Physicians who are pre-qualified, contracted members of our MED_Net_® roster. Our values of sincerity, commitment and self-improvement inspire us to restore hope and function to clients whose lives have been affected by serious injury and illness. Our community team includes Occupational Therapy, Physiotherapy, Speech-Language Pathology, Counselling, Professional Case Management, Rehabilitation Therapy, Life Care Planning and Future Care Cost Reporting. Our staff incorporates best practices of team work to ensure the best health outcome for our clients.

We are currently seeking an experienced **Receptionist/Administrative Assistant** for our London office.

**Key Responsibilities**
- Welcome clients and visitors in person or on the telephone in a professional manner
- Formatting, printing and mailing formal reports to insurance companies and lawyers
- Submitting invoices to insurance companies
- Corresponding with insurance adjusters, law clerks and lawyers
- Arrange, review, and distribute incoming mail according to specified procedures
- Photocopying, faxing and filing documents
- Ensuring the administrative work and documentation are complete according to company standards
- Managing clinic and office calendars including checking in & out patients
- Process patient billings at time of service (credit card, debit, cheque & cash payments) including processing extended health benefits claims as required
- Ensuring workplace and overall clinic areas are clean and organized

**Key Qualifications**
- Diploma/Certificate in Office Administration or equivalent
- Knowledge of Microsoft Office, including Word, Outlook and Excel spreadsheet
- Ability to learn new software programs quickly
- Outstanding communication skills
- Excellent phone etiquette and ability to establish rapport with diverse clientele
- Data entry experience
- Strong customer service and office administrative skills
- Strong organizational skills and attention to detail are a must
- Previous medical clinic/legal office experience is an asset

If this opportunity appeals to you, please forward your resume and cover letter through Indeed.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends

Ability to commute/relocate:

- London, ON N5X 4E8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Front desk: 1 year (required)
- Administrative experience: 1 year (required)

Work Location: One location