Service Writer/advisor

2 weeks ago


High River, Canada Factory Outlet Trailers & Truck Upfitting Full time

**Job Summary**

**Responsibilities**
- Interact with customers, listen to their questions and concerns and provide timely responses.
- Educate clients about the company's products, services and offers
- Schedule appointments, take orders, monitor progress, calculate charges and process payments
- Review customer accounts and keep up to date records
- Manage complaints, returns and resolve customer grievances
- Record customer details and transactions
- Serve as a customer relationship manager
- Serve as a link between customers and different departments in the organization
- Open work orders as directed by the Service Manager and maintain control until closed and invoiced
- Handle repair orders charges, warranty validation and claims coverages including computation of charges, submission and follow-up
- Follow all safety rules and regulations in performing work assignments
- Handles service department filing and records
- Completes other duties as assigned
- Responsible for processing and managing warranty claims, ensuring accuracy and compliance with manufacturer policies

**Qualifications and Job Requirements**
- Must have outgoing, friendly personality and superior communication and customer service skills
- Experience working in a service department
- Ability to write and work on routine reports and correspondence
- Experience with common dealership or point of sale computer systems
- Good computer skills
- General understanding of mechanical/technical terms
- Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practices
- Strong organizational skills with attention to detail in documentation and record keeping.

Join our Factory Outlet Trailers and Truck Upfitting team as a Service Writer/Advisor and play a vital role in enhancing customer satisfaction while contributing to the success of our service department

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2025-05-23


  • Service Writer

    1 week ago


    High River, Canada High River Autoplex & RV Full time

    High River Autoplex is hiring for a full-time RV Service Writer. - **RV Experience Preferred!**_ **Minimum Requirements**: - Excellent customer service skills - Proficient computer skills - Ability to work unsupervised - Must be organized and self-motivated - Possess strong written and verbal communication skills - Motivated team player with a strong sense...

  • Service Writer

    1 week ago


    High River, Canada woodys rv world Full time $110,400 - $124,800 per year

    High River Autoplex is hiring for a full-time RV Service Writer.RV Experience PreferredMinimum Requirements:Excellent customer service skillsProficient computer skillsAbility to work unsupervisedMust be organized and self-motivatedPossess strong written and verbal communication skillsMotivated team player with a strong sense of commitment to the customerHave...

  • Service Writer

    5 days ago


    High River, Canada High River Autoplex & RV Full time

    High River Autoplex is hiring for a full-time RV Service Writer. - **RV Experience Preferred!**_ **Minimum Requirements**: - Excellent customer service skills - Proficient computer skills - Ability to work unsupervised - Must be organized and self-motivated - Possess strong written and verbal communication skills - Motivated team player with a strong sense...

  • Service Writer

    4 days ago


    High River, AB, Canada woodys rv world Full time €22 - €24

    High River Autoplex is hiring for a full-time RV Service Writer. RV Experience Preferred Minimum Requirements: Excellent customer service skills Proficient computer skills Ability to work unsupervised Must be organized and self-motivated Possess strong written and verbal communication skills Motivated team player with a strong sense of commitment to the...

  • Service Advisor

    2 weeks ago


    High River, Canada Fountain Tire Full time

    Overview: **Fountain Tire High River **is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a **Service Advisor!** As part of the front-line staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include: - Sharing product...


  • High River, Canada Toyota Dealership Full time

    **What We Look For** High River Toyota is looking to add a motivated Automotive Service Advisor to our team. We are currently located in High River but transitioning to our **new dealership** located in **Okotoks**in the coming year. We are in search for individuals wanting to grow and becoming future leaders with us and the industry. If honesty,...


  • High Prairie, AB, Canada Revolution Auto Group - Revolution Ford - High Prairie Full time $36,000 - $42,000 per year

    Job OverviewThe Service Writer is the primary liaison between customers and the service department. This position is responsible for greeting customers, understanding their service needs, preparing repair orders, coordinating with technicians, and ensuring high quality communication throughout the service process. The Service Writer plays a key role in...

  • Jr Parts Advisor

    2 weeks ago


    High River, Canada Factory Outlet Trailers & Truck Upfitting Full time

    **About Us**: Factory Outlet Trailers is a leader in trailer sales and service, providing top-quality products and exceptional customer service. We are currently seeking a detail-oriented and customer-focused **Junior Parts Advisor** to join our dynamic team. **Position Summary**: As a Junior Parts Advisor, you will assist customers in identifying and...

  • Service Advisor

    3 days ago


    Campbell River, Canada Bill Howich Chrysler Full time

    **Job Title: Service Advisor** **Location**: Campbell River **Company**: Bill Howich Chrysler **About Us**: At Bill Howich Chrysler, we are committed to delivering outstanding customer service and excellence in every aspect of our business. As a leader in the automotive industry, we pride ourselves on our innovative solutions and customer-centric...

  • Service Advisor

    1 week ago


    Campbell River, Canada Steve Marshall Group Full time

    **Service Advisor - Campbell River** **$10,000 Signing Bonus** The Steve Marshall Group operates new, used, and RV dealerships throughout British Columbia and the US. We are an award-winning brand with more than 400 employees, and we are looking to add one more as a full-time **Service Advisor**. At the Steve Marshall Group, we are dedicated to delivering...