Customer Service Coordinator

3 days ago

North York, Canada Motion LP Full time

**At Motion, our purpose is to make life accessible**
Our role is to care. Our compassion and knowledge set us apart. We deliver the right mobility, accessibility, personal care, and daily living solutions to individuals across Canada. We believe that providing people with comprehensive solutions empowers and fulfills us all.
**Who we need**
We have built our brand on client loyalty, which is a direct result of our teams never faltering on their promise to deliver outstanding customer experiences every time. Our team in Toronto needs a **Client Care Coordinator** who can make all of our valued guests feel welcome and taken care of while playing an essential function behind the scenes as well.
**Who you are**
You are a multi-tasker in the truest sense. You thrive on juggling projects, demands, and timelines, and don't get overwhelmed doing so. You have a couple of years of customer-facing experience, and you want an opportunity to channel your passion for outstanding service into a role where you can make a tangible impact on our community. You want to help our clients live their most vibrant lives.
**What you will do**
**_Provide a Motion customer experience._** Our Client Care Coordinators are the front line to our company and critical players in realizing our objective to make life accessible. You will:

- Welcome, engage with, and meet the needs of our guests.
- Provide retail sales customer service to the clientele in store
- Work closely with busy Service Technicians and Sales Consultants to oversee the client order administration.
- Update all of our databases (client, rental, inventory, etc.) using our Navision software.
- Schedule and coordinate the Service Technicians’ work using Jobber software.
- Follow up with clients to confirm all paperwork, such as rental agreements, quotes, and client registration is complete and accurate.
- Coordinate the pickup and delivery of all rental or custom equipment for our clients as well as any other administrative assigned tasks.
- What you bring*
- **_Education and experience. _**You have a degree or diploma from a post-secondary institution or a minimum of 2 years of experience in a fast-paced office environment or a customer-facing role. You have an interest in, or exposure to, the healthcare or personal mobility device industry.
- **_Flexibility and organization._** You are deadline driven and can prioritize and manage a myriad of tasks as they come up throughout the day, be it from clients or other team members.
- **_Empathy and respect. _**To provide our clients with the best Motion customer experience, we need someone who can be empathetic to our client’s needs and circumstances. You can navigate any situation in a friendly, professional, and compassionate manner.
- **_Technical Skills. _**You are proficient in Microsoft Office Suite and comfortable navigating databases. Experience with Jobber and Navision is an asset.
- **_Additional must-have requirements._** You have a clean criminal background check and are bondable.

**Why join? We are Motion**
At Motion, we’ve undergone a recent transformation and we think that’s exciting. With a strong reputation as experts in our field, we’re turning inwards to foster a culture of belonging, giving and strength. Joining us now is a chance to be part of that momentum; a chance to make an impact in people’s lives and help create a company environment you believe in.
Thank you for taking the time to consider joining us. If you want to be part of our team, express your interest here.

  • Customer Service Coordinator

    3 days ago

    North York, Canada NutraChamps Full time

    **A little bit about us**: NutraChamps is a fast-growing eCommerce business committed to supplying the best in nutritional supplements. In just over 8 years of operations, we have shot to the top of Amazon’s marketplace and continue to grow on and off the platform. Recognized as one of the Top 50 fastest-growing companies in Canada, published in the Globe...

  • Customer Service and Circulation Coordinator

    2 weeks ago

    North York, Canada The Successful Investor Full time

    **CIRCULATION AND CUSTOMER SERVICE COORDINATOR - The Successful Investor Inc.** We are a growing investment publishing and wealth management firm with 22+ years’ experience in subscription marketing and independent portfolio management. The main role of the Circulation and Customer Service Coordinator is to provide customer service training and oversee...

  • Dispatch / Customer Service Coordinator - North

    22 hours ago

    North York, Canada Frontier Supply Chain Solutions Inc. Full time

    Frontier Supply Chain Solutions Inc is a medium sized provider of US and Canadian Customs Services, Trade Consulting, Supply Chain Logistics, including parcel, courier delivery, and warehousing services. Frontier is seeking a Dispatch / Customer Service Coordinator Coordinator in our North York location to support our Client and Customer service needs. As...

  • Bilingual Customer Service Representative

    1 week ago

    North Bay, Canada Zedd Customer Solutions Full time

    **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer Solutions is expanding and invites you to join our...

  • Dispatch and Coordinator

    2 weeks ago

    North York, Canada Allfix Service Group Ltd Full time

    **Overview** Allfix Service Group Ltd. specializes in mobile service and home improvement, delivering top-notch maintenance and repair solutions right to our clients' homes. Our commitment to reliable service and customer satisfaction sets us apart in the home improvement industry. Join our team to help us continue providing exceptional service and enhancing...

  • Customer Experience Coordinator

    3 days ago

    North York, Canada Sweets from the Earth Full time

    **About Our Company** Sweets from the Earth is a family run, vegan commercial bakery manufacturing a wide range of products for retailers and foodservice operations across Canada. For the fourth consecutive year, we have been named one of PROFIT 500 Canada’s Fastest-Growing Companies. As a proud plant-based manufacturer with an emphasis on organic and...

  • Customer Care Coordinator

    19 hours ago

    North York, Canada Sweets from the Earth Full time

    **About Our Company** Sweets from the Earth is a family run, vegan commercial bakery manufacturing a wide range of products for retailers and foodservice operations across Canada. For the fourth consecutive year, we have been named one of PROFIT 500 Canada’s Fastest-Growing Companies. As a proud plant-based manufacturer with an emphasis on organic and...

  • Customer Operations Coordinator

    2 weeks ago

    North York, Canada Sterling Rivers Inc Full time

    **Job Title** Customer Operations Coordinator **Who We Are** Sterling Rivers is a new player in the online retail industry with a growing team! We are a team of passionate members and are looking to add some new key players to support our development. Joining our team now will mean that you will grow with us! Sterling Rivers operates under the brand...

  • Customer Service Coordinator

    2 weeks ago

    North York, Canada Toronto Animal Health Partners Emergency and Specialty Hospital Full time

    The Internal Medicine Coordinator will be responsible for ensuring the IM service runs smoothly and will provide the best possible customer service to their clients. Daily tasks include but are not limited to: - Organizing multi-day billing and making sure it is up-to-date and understandable for clients -Daily client communication - Creating...

  • Service Coordinator

    3 days ago

    North York, Canada Simply Smart Home Full time

    **Service Coordination Specialist** Role Overview: As the **Service Coordination Specialist,** you are integral to the heart of our operations. Your primary role involves masterfully coordinating installations and service calls, ensuring seamless and efficient operation. You will be responsible for maintaining effective communication, paying meticulous...