Business Analyst

**Business Analyst - ITS - NFT Admin**
- (25536)

**Find Your Spot at Humber**

At Humber, our career paths open a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day. If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Humber, Information Technology Services provide leadership for the continuous development of a secure, flexible, and dependable IT environment that is built on a foundation of transparency, collaboration, client focus, and respect. Together we transform Client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated technology solutions to improve collaboration and communication across the Humber community and improve business processes and enable better decision making through improved outcome measurement. Information Technology Services is always striving to enhance the IT experience for students, staff, and visitors

**Job Details**:
**Position Title**: Business Analyst

**Status**:Full-Time Contract (12 months)

**Hours**: 37.5 hours per week

**Faculty/Department**:DXP/CMS, Information Technology Services (ITS)

**Campus/Location**:North Campus - Hybrid model (a mix of home and in-office workdays)

**Payband/Hourly Rate**:$100,000 annually

***What you will do**:
Under the guidance of the DXP/CMS Program Leadership Team, the Business Analyst is responsible for defining and leading the business analysis work required within multiple workstreams to implement a Digital Experience Platform (DXP), Content Management System (CMS) and Digital Asset Manager (DAM) at the college.

The Business Analyst is responsible for leading the elicitation and documentation of functional requirements as well as playing a key role in the delivery of several processes/procedures (e.g., Policies, Standards and Guidelines).

The Business Analyst is an experienced lead, facilitator, and writer within the organization with strong understanding of business, how technology can support business goals and advanced analytical abilities to understand a higher education institution such as Humber College. The Business Analyst also possesses an aptitude for translating a wide range of ideas and business goals into business requirements and into functional specifications within the Digital Experience Platform. The Business Analyst has an, ease of illustrating and explaining technical concepts to non-technical users, acting as a bridge between the functional areas and the technical team as well as a fulfilling the role of change champion for this transformative program.

**Key responsibilities**:

- Learn and understand critical capabilities of a Digital Experience Platform and how they can be leveraged to meet business goals centered around Humber’s Digital Campus Plan
- Anticipate areas within the DXP/CMS platform which require more detailed requirements refinement (e.g. personas, user journeys) to meet user needs, meet DXP/CMS Program objectives and reduce implementation risks; plan and lead workshops and one on one sessions with both business and technical staff to elicit and document requirements
- Prepare and deliver high-quality, effective presentations to communicate ideas and recommendations to the project and leadership teams
- Plan and lead interviews/workshops with SMEs to create new and/or update existing Web Policies, Standards and Guidelines
- Assess and optimize the level of detailed documentation required; prepare “just in time” and “just enough” documentation to support configuration, development, quality assurance, training and change management activities
- Lead the preparation of business cases, impact analysis specifications, cost/benefit analysis and gap analysis
- Provide input and insight to the development of data migration from multiple source systems conversion and implementation strategies
- Utilize extensive knowledge of systems development lifecycle methodologies (waterfall and iterative) to drive timely and high-quality deliverables
- Work closely with the business groups to facilitate workshops, gather information, analyze current processes, and define requirements; analyze requirements for improvements to the current state
- Collaborate with the Change Management Lead to drive adoption and create value by leveraging technology solutions to satisfy business needs
- Collaborate with bu