Business Analyst, Regulatory

The Real Estate Council of Ontario (RECO) is seeking a Business Analyst in the Regulatory Division. We have 1 (one) permanent position available to start immediately.

About us

The Real Estate Council of Ontario (RECO) is a not-for-profit corporation responsible for administering the _Real Estate and Business Brokers Act, 2002_ (REBBA) and associated regulations on behalf of the province of Ontario to protect the public interest through a fair, safe, and informed marketplace. A modern regulator with over 160 employees, RECO is a collegial and dynamic environment where quality work-life balance is valued along with strategic agility, curiosity and empathy in our action. RECO regulates approximately 100,000 registrants in the real estate sector.

**Hybrid Work Environment**

RECO has adopted a ‘hybrid’ environment, which will typically include a minimum attendance in the office of one day per week, with some teams requiring more frequent in-office attendance.

**RECO’s commitment to diversity and inclusion: They aren’t just words to us**

RECO is committed to promoting an equitable, diverse, and inclusive environment that includes awareness, education, and engagement-building opportunities for all employees.

The role

Under the direction of the Deputy Registrar, Regulatory Compliance, and working closely with Regulatory Division leadership, the Business Analyst conducts research and analysis to (re)design systems and processes that align with strategic objectives and regulatory projects and initiatives.

This is an integral role that:

- Serves as the liaison between the business, internal technical teams, and 3rd party vendors or consultants, bridging the technical and functional areas of expertise.
- consults with stakeholders and lead workshops with impacted parties and end users to define current and future desired state.
- gather requirements and assess business impact of assigned projects and initiatives to align outcomes with expectations.
- applies sound project management methodologies and principles to meet objectives and timelines are met, as related to assigned activities and tasks, including adhering to documentation standards and controls, maintaining scope management through verification of project requirements, managing risk through identification and monitoring of issues and risks, and following project management standards for audit protocols in the distribution and acquisition of approvals for project deliverables.
- keeps Regulatory Division leadership apprised of the status of all assigned projects on a regular and as-needed basis through both formal reporting and informal status updates.

Position responsibilities
- Contribute to development of team plans
- Contribute to team processes and workflows
- Plan and prioritize individual/own assignments, tasks, and workflow to support team performance measures
- Complete and report on assigned tasks
- Resolve issues and challenges, escalating as appropriate
- Collaborate with team, internal and external colleagues
- Develop awareness of risks and risk triggers, escalating as appropriate
- Actively participate in coaching and performance management activities, including setting personal goals and development plans
- Engage in formal and informal learning opportunities that support growth in current role and career aspirations; proactively seek out opportunities to contribute to the organization
- Demonstrate self-awareness and emotional intelligence - developed through formal training, inquiry, feedback, and reflection - to be a professional, resilient, confident contributor to the organization

Qualifications and experience
- Post-secondary education or commensurate relevant experience in business, management, or information systems; CBAP certification an asset
- 5+ years of demonstrated business analysis experience, including business and technology initiatives, process reengineering and technical writing/visual workflow diagramming
- Excellent verbal and written communication skills, including facilitation/presentation skills. Able to communicate effectively with stakeholders at all levels to express goals, strategies and concepts; able to build and maintain strong working relationships, both internal and external
- Superior organizational, planning, time/workload management, risk identification and mitigation capabilities to plan and execute activities with generally defined goals
- Self-directing; able to work with minimum supervision, and balance/manage multiple concurrent competing activities and timelines with appropriate prioritization and focus
- Solid understanding of Project Management Methodologies such as PMI or Prince2; experience working in both waterfall and agile methodologies including participation in spring planning and the development of epics and user stories an asset
- Works well in a team environment; supportive, collaborative, cooperative, service-oriented
- Experience within a not-for-profit and/or regulate