Business Analyst

**Business Analyst, ITS, FT Admin**
- (29912)

**Description - External**

**Find Your Spot at Humber**

If you are interested in higher education and are looking to contribute to the largest polytechnic College in Ontario as we shape the future of our students and communities, here is your opportunity to join our team.

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people. We learn and grow together. We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

Humber is a place like no other. Here you will “Find Your Spot” and build a career and future that grows as we grow. In this rich, diverse workplace, we encourage innovation ideas. We support you to find deep meaning and purpose so that you can be proud of what you do and where you work.

We provide leadership for the continuous development of a secure, flexible, and dependable IT environment that is built on a foundation of transparency, collaboration, client focus, and respect. Together we transform Client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated technology solutions to improve collaboration and communication across the Humber community and improve business processes and enable better decision making through improved outcome measurement. Information Technology Services is always striving to enhance the IT experience for students, staff, and visitors.

**Job Details**

**Position Title**: Business Analyst, ITS, FT Admin

**Status**:Full Time

**Hours**: 37.5 Hours/week

**Department**: Information Technology Services

**Campus/Location**:North Campus (Hybrid)

**Payband / Salary**:Admin 05** **$81,106 - $121,659

**What You Will Do**

Under the direction of the Manager, Enterprise Partnerships and Operations, the Business Analyst plays a crucial role in assisting the College in the implementation of enterprise technology solutions. This position ensures that solutions align with organizational needs and are delivered in a cost-effective manner. The Business Analyst is responsible for determining project or program requirements and effectively communicating these to the Senior IT Leadership team, stakeholders, vendors, and partners.

The incumbent is responsible for anticipating requirements, uncovering areas of improvement, developing, and implementing solutions, documenting, and communicating the results.

The Business Analyst is a key facilitator within the organization, translating system and business requirements, explains technical concepts to non-technical users and acts as a bridge between the functional areas and the technical team.

**Key Responsibilities Include**
- Lead and conduct business work processes including restructuring and process re-engineering
- Lead workshops and one on one sessions with both business and technical staff to elicit and document requirements, business and data process flow and strategies
- Documenting business requirements by understanding the current state and future state using Agile and Waterfall methodologies
- Develop documentation including User Stories, Acceptance Criteria, Prototypes, Process Flows, Personas, Journey Maps and Wireframes to support the design and development
- Translate user requirements into functional specifications for use by IT technical staff including system design specifications, data integration logic, operating characteristics and user interface
- Design and review test cases, process change requests, plan & facilitate User Acceptance Testing
- Prepare business cases, impact analysis specifications, cost/benefit analysis and gap analysis
- Utilize extensive knowledge of systems development lifecycle methodologies including implementing and upgrading major ERP system suites
- Provide leadership on the delivery of IT projects by multi-faceted project teams, including vendors
- Work with business to drive adoption and create value when leveraging technology solutions to satisfy business needs - Facilitate and manage communications and relationships throughout the project life cycle, including involvement in QA test planning and preparation, test execution, verification of test results and coordination of user acceptance signoff

**Qualifications - External**

**Education**
- Four (4) year Degree, or equivalent, in a computer related area and continued education in current information technology, business analysis, project management, or information management science.
- Certified Business Analysis Professional (CBAP) designation is preferred. Other certification(