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Receptionist (Part Time) for Wellness Clinic

3 weeks ago

Vancouver, Canada Latitude Wellness Full time

Latitude Wellness is looking to add to our Front Office Administration team. We are a rapidly growing multidisciplinary clinic, specializing in Counselling, Chiropractic, Acupuncture, Naturopathic Medicine, Massage Therapy and Physiotherapy. Our environment is fast paced and our in-clinic administrator is responsible for supporting 20+ practitioners. We hope to add someone looking for part time hours who would like full time hours as the clinic grows.

**Key Responsibilities**
- Handle invoicing, billing and accounts receivable for workshops and program funded services
- Reconcile payments in Jane, our client management system
- Liaison between third party payers, such as CVAP, ICBC, FNHA, etc. and Latitude Counselling
- Communicate with clients regarding necessary paperwork in a timely fashion
- Maintain confidential client files according to professional standards and Latitude Wellness policies
- Review and respond to all pertinent communication relating to clinic systems and updates
- Ensure accurate information is entered into client management system
- Manage Inventory
- Support with Life Labs and Private Labs

**Qualifications**
- Experience as a Medical Office Assistant or Administrator in a clinic setting is desired
- Works well independently and without close supervision
- Excels at customer service and has strong interpersonal skills.
- Learns quickly and has strong problem-solving and critical thinking skills.
- Communicates effectively with verbal and written communication skills.
- Experience with Jane (client management system), third party billing and direct billing is an asset; ICBC Billings
- Have worked with naturopathic doctors

**Job Type**: Part-time

**Salary**: $17.48-$21.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Front Desk: 1 year (preferred)

Work Location: In person