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Chief Operating Officer

2 weeks ago

Burlington, Canada Norclay Manufacturing Full time

Reporting to the President, this position will plan, direct, and oversee all operational initiatives for the current and future needs of the business. If you have senior level management experience in operations, coupled with manufacturing experience, this is an outstanding opportunity to join a well-established and growing company.

**Duties and Responsibilities**:

- Provide strategic leadership; oversee the day-to-day operations of the company
- Support the development, implementation, and monitoring of the operational strategic plan; manage budgeting, forecasting and financial reporting
- Lead, mentor and motivate a team of employees across multiple departments: Production, Shipping and Receiving, Quality, Maintenance, Logistics, Purchasing, Accounting and Human Resources; drive performance through effective collaboration, coaching, goal setting and performance management
- Develop and implement operational policies and procedures; ensure compliance with all relevant regulations and legislation
- Steer continuous improvement initiatives; develop plans to efficiently use materials, labour and equipment to meet production targets
- Identify areas for improvement and analyze risk; ensure mitigation plans are in place and actioned
- Establish and implement objectives and action plans to achieve production KPIs and delivery of results
- Build and maintain a committed work team that fosters openness, respect, collaboration, and being invested in the customer experience
- Other duties and responsibilities as required

**Skills and Behaviour**:

- Excellent interpersonal and communication skills - Fluent in English
- Proven track record of success managing and motivating cross-functional teams; building trust; holding individual team members accountable
- Strong analytical and problem-solving skills with ability to dig into the details, troubleshoot and implement change; forward thinking and outcome focused
- Ability to lead and drive multiple competing priorities; meet deadlines; follow through
- Flexible; adapt to and influence change; facilitate consultative decision-making processes
- Lead by example; positive attitude; results driven; self-motivated; team player; customer-centric mindset
- Commitment to workplace safety and a strong health and safety culture
- Exhibit high degree of confidentiality with sensitive information; work with integrity
- Financial acumen with experience managing budgets, forecasting, and financial reporting

**Education and Experience**:

- Bachelor’s degree in Business Management or related field
- Minimum 5 years experience in a senior leadership role and in a manufacturing environment

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person