Bilingual Human Resources Manager

**Carrier Enterprise Mississauga, Ontario, Canada**

Bilingual HR Manager

**Reporting to**: VP, Human Resources

**Location**: Mississauga, ON

**Who We Are**: _At Carrier Enterprise Canada we’re passionate about peopleour team members, our customers, and our partners. Combining teamwork and collaboration with our industry leading Carrier, Bryant, and Payne brands we deliver the best HVAC/R service, customer experience and solutions to homes and businesses across Canada where we live, work and play. CEC is a division of Watsco - North America’s largest distributor of air conditioning, heating and refrigeration equipment and related parts and supplies in the HVAC/R industry_

**The Opportunity: Bilingual HR Manager**
- Provide direction to the HR team ensuring continuity, consistency, cohesiveness, and a streamlined approach to supporting our People First culture,
- Identify, develop, design, direct and support HR strategies that contribute to divisional business plans,
- Foster a learning environment by coaching and developing our Team Members in a continuous learning environment,
- Manage recruitment and headcount to ensure appropriate replacements, approvals and process is being followed
- In partnership with the VPHR, identify training for leaders using a variety of mediums including classroom, 1:1 and web based/technology
- Ensure that employment enquiries, benefits issues, and team member raised concerns are managed in a professional, courteous and timely manner demonstrating proficiency in applicable company policy and statutory knowledge,
- Develop, implement and deploy value added training programs for team members across multiple business channels,
- Maintain a positive and productive environment for our team members to thrive, and
- Ensure compliance with company and provincial Employment Standards/Human Rights Acts, Environmental Health and Safety policies and procedures.

**Who you are**:

- A Bachelor’s Degree in Human Resources and/or Business; CHRL required
- Must be fully bilingual (French/English) both verbal and written
- Minimum 10 years prior management experience, ideally within an HVAC/R, technical and/or distribution environment,
- Minimum 5 years of solid management experience at a senior level,
- 5 years of experience in talent acquisition, new hire onboarding, talent review and succession planning
- Ability to develop and implement HR methodologies utilizing a strong business acumen and knowledge of current HR trends
- Previous experience designing HR Metrics related to EBIT and sales volume per head count
- Knowledge of HRSOX compliance and strength in HRMS
- Experienced in designing HR led development programs (i.e. rotational programs, high potential identification, middle manager leadership training, succession plans)
- Experienced in Compensation Practices, Performance Management, Salary and Merit Planning
- Experience designing and implementing departmental short and long-term objectives in order to maintain consistency in approach, strategy and alignment with other mandates (i.e. pension audit, incentive programs & benefits planning, compensation)
- Knowledge pertaining to benefits, Short and Long term Disability plan management
- Experienced in overseeing a wide range of team member relations issues (i.e. terminations, team member investigations, disability management, policy interpretation, etc.)
- Previous experience implementing change management and culture change policies
- Past experience working with transitional management (i.e. mergers and acquisitions)
- Must have a valid Driver's License and an acceptable driving record

**What’s in it for you?**
- When you join Carrier Enterprise Canada, you will be part of a dynamic work environment that delivers first-class service to provide comfort to every home & business through our top of the line HVAC/R products
- You’ll join a team built on trust and integrity - where we succeed and celebrate together.
- We value engagement, empowerment and accountability and our team members flourish because of it.
- We care about your future with us. We encourage and provide opportunities for learning and development by using the best-in-class tools for training.
- Every team member makes an impact in our business. We believe our team members are our greatest asset’s.
- We offer competitive salary, incentive, and benefits such as:

- Health, Dental & Vison Care
- Life & Disability Insurance
- Travel Assistance Coverage
- Company Pension Plan with a company contribution
- Optional RRSP and TFSA Retirement savings programs
- Employee Assistance Program
- *Carrier Enterprise Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Recruiter of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation w