Business Development Representative
7 days ago
**RSL’S story**:
**_ RSL Mission_**
Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.
**_ RSL Vision_**
To be the environment that inspires excellence and trust within our community.
**_ RSL Values_**
Gracious, Collaborative, Courageous, Innovative, Community Focused and Exceptional Experience
**The Opportunity**:
**_ Scope of the position_**
The Business Development Representative will be responsible for promoting positive relationships with clients to assure procurement of future business and profitability.
**_ Duties and Responsibilities_**
- Develop new customer accounts by cold-calling various locations within the designated areas.
- Establish systematic customer contact to provide ongoing information of new equipment and systems according to an approved schedule in consultation with the Branch manager.
- Visit and support new customer accounts.
- Develop multiple relationships with key players in customer operations.
- Perform market analysis to ascertain current opportunities and to identify customer needs and uses.
- Understand and implement marketing programs for the full range of products carried by Refrigerative Supply.
- Attend sales/product meetings and study and learn about new products.
- Keep catalogs up to date.
- Maintain sales volume and gross profit level at budgeted levels or better.
- Visit customers on-site to assist in troubleshooting, address concerns, and follow up on the progress of the job.
- Maintain records of sales, customer information, and requests.
- Collaborate with other staff to aid and support.
- Perform other duties as assigned or as required.
**_Skills and Qualifications_**
- Excellent customer service skills.
- Must have or be able to obtain a valid Class 5 driver’s license.
- Demonstrates an understanding of effective selling methods.
- Possesses knowledge of HVAC systems and the ability to demonstrate and discuss with customers.
- Have a working knowledge and complete understanding on how to process orders, quotes, credits, and back orders on the computer.
- Understands basic inventory, warehousing, and stocking procedures.
- Must be able to handle multiple tasks.
- Works easily with others in a high paced work environment.
- Demonstrates effective communication skills (verbal, written, and listening).
- Be energetic and self-motivated.
- Always maintain a business-like manner.
- Dedicated to continuous improvement.
- Possesses basic Microsoft Office skills.
**What we offer**:
It's not all about work. That's why we support and recognize our team members with a range of benefits:
- RSL is an entrepreneurial company - we don't micromanage
- Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
- 3 weeks vacation
- 3 personal obligation days
- Wellness Account
- Stay healthy with our rich benefits package
- Protect your future with our Pension plan
- Access a 24/7 Employee Assistance Program.
Refrigerative Supply Limited is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.
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