Coordinator, People and Culture

**SUMMARY**

Shepherds of Good Hope is one of the largest not-for-profit organizations dedicated to meeting the needs of individuals experiencing homeless and vulnerably-housed individuals in the city of Ottawa. Many individuals who access our programs and services live with challenges related to trauma, mental health, and addictions. A leader in supportive housing and harm-reduction, Shepherds of Good Hope provides around-the-clock, comprehensive services to adults of all genders in multiple locations across the city. By offering innovative programs and services in a non-judgmental environment, we are creating a community for all through acceptance, compassion and care.

Reporting to the Manager of Human Resources, the HR Coordinator provides administrative and functional support in the areas of scheduling, onboarding, benefits and RRSP administration and general office support.

**RESPONSIBILITIES**

Scheduling
- Complete monthly and weekly scheduling.
- Manage the addition, removal and permissions for staff in scheduling software.
- Provide staff with training in scheduling software.
- Run and distribute scheduling reports.
- Coordinate with staff and programming to set up shadow shifts.

Recruitment
- Work with management team and the HR team to determine staffing needs and prepare for staffing changes.
- Support the talent acquisition process through the creation of job postings, screening processes, interview guides, and reference templates; will also participate in the execution of these tasks.
- Participate in various job/ recruitment fairs.

Administration
- Employee status changes
- new hires, change in full-time, part-time and casual statuses, and terminations. Including data entry into quadrant and maintaining payroll notes and employee files.
- Administers benefits and RRSP plans including enrolments, changes, and terminations.
- Maintain HR information system records and develop and compile reports as required.
- Respond to inquiries, prepare correspondence (letters of offer, termination and resignation; confirmation of employment, etc.) and maintain employee files.
- Create and maintain employee files in HR information system.

Training
- Assist with coordinating new employee orientation sessions.
- Schedule staff for NVCI, First Aid, Food Handler, ASIST and other training programs.

**QUALIFICATIONS**
- Post-secondary education in Human Resources, office administration or a related field, **and/or** 1 year of experience in a similar role.
- Demonstrated knowledge of general office and human resource administrative procedures.
- Knowledge of the Employment Standards Act, Human Rights Code, WSIB requirements, and relevant legislation is an asset
- Excellent verbal and written communication skills, time management and organizational skills.
- Ability to work independently with mínimal supervision.
- Proficiency in Microsoft Office and database management skills.
- Proficiency with using computer, phone and other office equipment.
- Experience using ADP would be considered an asset.
- Bilingualism would be considered an asset.

**WORKING CONDITIONS**

The regular working schedule is 8 hours from Monday to Friday, during normal business hours that are typically between 8am and 5pm. There is an expectation of flexibility in scheduling work around program needs that may occur from time to time during evenings and weekends. This could include meeting with employees who are on shift or attending work events. There is an expectation that the staff will manage their time accordingly and utilize flexible working hours where needed to make up for the times where exceptional hours may apply.
- Shepherds of Good Hope is committed to being responsive to the diverse needs of those using our services, employees, and volunteers, including those with disabilities. Please inform if you require accommodation through the hiring process, and we will work with you to meet your needs._

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $46,600.00-$53,300.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Human resources: 1 year (preferred)

**Language**:

- French (preferred)

Work Location: Hybrid remote in Ottawa, ON