Associate, People and Culture

**About Centretown Citizens Ottawa Corporation (CCOC)**

CCOC is a community-based, tenant and member-directed, non-profit housing organization whose mission is to create, maintain and promote housing for low and moderate-income people. We value diversity, collaboration, inclusive and open decision-making, innovation, creativity, and sustainability.

**Position Summary**

**Key Responsibilities**

Responsibilities include but are not limited to the following.

1. Support the People and Culture department operations and programs:

- Talent Acquisition - Responsible for all aspects of the recruitment and selection process.
- Liaise with managers with respect to the preparation of job postings, ads, and web postings.
- Conduct/organize interviews, reference checks, salary analysis.
- Coordinate offer letters and announcements.
- Lead and manage various talent acquisition projects and initiatives, e.g., Canada Summer Jobs, attend job fairs, etc.
- Employee Orientation and Onboarding
- Ensure the smooth induction of new employees. Assist in the enhancement and facilitation of employee onboarding programs.
- Health and Safety - Actively participate in the H&S Committee. Ensure compliance with Health and Safety, and AODA regulations. Participate in the administration of the required employee training on health and safety. Partner with managers and benefits administrators to manage occupational and non-occupational disability claims; including coordination of return to work.
- Training and Development - Participate in all training and development initiatives, including planning training events, keeping records of employees attending various training, and ensuring mandatory training is available to team members.
- Total Rewards - Participate in the development, review and rollout of Total Rewards initiatives, as required.
- Performance Management
- Participate in talent management activities, roundtables, performance management training, succession planning, human resource planning, change management, team building, coaching, recognition and engagement exercises.
- HRIS - Manage the HRIS system. Ensure information is up-to-date. Utilize the HRIS system to run reports, review and retrieve data, initiate changes, etc.
- Analysis and HR Metrics - Analyze statistical data and reports to identify and determine causes of employee issues and develop recommendations for improvement of organization's employee policies and practices. Maintain records and compile statistical reports concerning employee-related data such as hires, transfers, turnover, performance appraisals, and absenteeism rates. Ensure effective HR metrics and provide management with analysis and recommendations. Recommend, develop and maintain human resource databases and filing systems, as required.
- Employee relations - Be the main point of contact for general HR enquiries from both internal and external clients. Serve as a link between management and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems. Manage difficult employee relations, including mediating disputes, terminating employees, and administering disciplinary procedures. Provide coaching and resources to employees and managers with respect to career development, performance management and employee relations.
- Other tasks and responsibilities
- Participate in and record minutes of various Committee meetings.
- Manage the issuance and replacement of staff identification cards.
- Provide support in the management and tracking of company-provided equipment to employees.
- Participate in special projects and organizational change initiatives, such as the DEI and anti-racism initiative and training for employees.

2. Support payroll services and systems:

- Create new employee profiles in HRMS (Workforce Now)
- Update employee profiles and status changes (leaves, salary adjustments, etc.) in the HRMS in a timely manner
- Prepare and coordinate bi-weekly payroll input and submit to the payroll provider (ADP)
- Review Records of Employment prepared by the payroll provider (ADP), as necessary
- Coordinate and implement eligible EI Medical and/or Parental leave payments, as required
- Prepare year-end payroll T4 reconciliation with the payroll provider (ADP)

3. Responsible for monthly and annual reporting and the administration of CCOC’s employee benefits programs:

- Ensure timely processing of benefits enrolment and change requests (group insurance, OMERS pension, RRSP, etc.)
- Report on vacation, sick leave, overtime, and mileage data to supervisors/directors and committees on a regular basis
- Provide support with monthly remittances and reconciliation of WSIB and OMERS contributions, as required
- Prepare annual OMERS reconciliation data (Form 119)

Performs other duties as requested by the Director, People and Culture or the Executive Director.

The individual will be expected to conduct themselves in accordance with CCOC’s Mi