Sales and Operations Planning Manager

Ride the next mile with us
- Overview:
As the Sales and Operations Planning Manager, you will spearhead the development, execution, and enhancement of our Sales and Operations Planning process. Your role will be instrumental in fostering collaboration, optimizing capacities, and aligning departments to drive unified strategies, ensuring operational efficiency across our network. You will be doing so while leading and guiding the Network planning team and the S&OP team to new heights.

**Responsibilities**:

- S&OP Process Management: Lead the development, implementation, and ongoing enhancement of mid
- and long-term S&OP processes by ensuring the alignment of our sales team insight, forecasted volume and delivery capacity at the station level which will then drive our expansion process.
- Collaboration and Communication: Foster collaboration among departments to ensure a unified approach to S&OP, emphasizing communication and coordination.
- Capacity Management Oversight: Support capacity analysts in managing capacity processes, ensuring accurate representation of stations' ability to process and deliver packages daily while also addressing fluctuations and seeking opportunities for growth.
- Network Planning: Manage and elevate the network planning team which will be overseeing the continuity of all the different variable of the network, starting from internal logistics all the way to the delivery process at the end of our value chain.
- Station Opening Process: Oversee the network planning team's involvement in station opening processes, ensuring comprehensive consideration of all relevant variables, and identifying the optimal solution of expansion.
- Process Implementation: Implement rigorous processes and standard operating procedures (SOPs) related to network planning and capacity management.
- Initiative Leadership: Lead initiatives with teams to reduce costs and increase operational speed and throughput across the network.
- KPI Development: Develop key performance indicators (KPIs) and metrics to measure the effectiveness of S&OP.
- Data Analysis and Reporting: Analyze S&OP performance data, generate reports, and provide insights and recommendations for continuous improvement.

Qualifications:

- Bachelor’s degree in business administration, Operations Management, or a related field.
- 1-2 Years experience in management.
- 3-5 Years experience as a operation planning or similar role
- Strong analytical and problem-solving skills
- Proficiency in data analysis tools and techniques
- Excellent communication and presentation skills
- Ability to work independently and collaboratively.
- Needs to be adaptable and a change catalyst.
- Need t-o be available for short-distance travel. (QC-ON region)
- Experience with process improvement methodologies (e.g. Lean, Six Sigma) is a plus

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.