Operations Manager, It

**Company Description**
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.

Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products.

We take pride in doing good things for the environment to help create a greener, more sustainable future for all.

It’s simple; we do it right. We AIM for excellence.

**What we offer**
- Competitive salary + other perks
- Group insurance & RRSP program
- Company-wide events throughout the year (BBQ, Holiday party etc.)
- Free gym on site
- Two cafeterias on site (subsidized meal program available)
- Dynamic & rewarding work environment
- work on high-impact, meaningful projects while also having fun
- Maintain accurate inventory of all company IT assets and ensure assets are properly accounted for and tracked.
- Keep track of all technology related contract renewals and work with Procurement to ensure renewals and vendor negotiations are done in a timely fashion.
- Work with PMO team to build and maintain the annual IT spending and budget.
- Develop the annual technology chargeback costs and coordinate the IT financial chargeback between the IT PMO, the various IT teams, Finance, and the business units.
- Ensure that the company is compliant with licensing requirements, all while keeping license costs in line with real business needs by working with the business to optimize business processes to control licensing costs.
- Coordinate all IT operational activities and timelines across the various IT teams to ensure that no deadlines are missed with respect to contract renewals, inventory purchases, software needs, and project / business requirements.
- Manage technology vendors and service providers to ensure that the organization’s technology needs are met. This includes developing and implementing a Net Promoter Score (NPS) process for evaluating key vendors and maintaining ongoing IT vendor communication channels and relationships to ensure AIM IT is getting the best possible value from our external partners.
- Propose and lead operational improvement initiatives in IT, by implementing new processes and technologies to improve the way we work and to better support the organization’s business needs.
- Ensure that the organization’s IT policies and procedures are up to date and compliant with industry standards and company regulations.
- Oversee the ongoing IT budget and spending to ensure that expenses are in line with approved funding.
- Keep up to date with the latest industry trends and developments in IT operations management and productivity tools and practices.
- Assess IT’s customer performance with respect to IT services and project delivery, and recommend improvements.

**Qualifications**
- Holder of a BSc/BA degree in Computer Science, Business Administration, or relevant field or have equivalent work-related experience.
- Proven experience as IT Operations Manager or demonstrated success in a similar role.
- Experience working in a large organization with complex operations and demonstrated success in developing and managing positive business relationships.
- Have a good knowledge with systems and experience with business analysis, coupled with a good understanding of technology related issues and requirements.
- Strong leadership skills to effectively manage customer expectations, interact with senior leaders, and drive‍ performance.
- Excellent communication skills to effectively interact with team members, senior management, vendors, and other key stakeholders.
- Technical proficiency and knowledge of IT infrastructure, networks, and systems to effectively manage and troubleshoot issues is a definite asset.
- Ability to manage multiple projects.
- Positive attitude, go-getter personality and an inherent aptitude for problem-solving and continuous improvement.

**Additional Information**
American Iron & Metal and its subsidiaries is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, colour, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws.

Although we’d love to be able to speak with everyone that applies, due to the volume of applicants we receive and time constraints, only those selected to move forward will be contacted.