Order Entry/customer Associate

7 days ago


Vancouver, Canada Love 2 Learn Full time

**Job Overview**:
As an Order Entry/Customer Associate at our Child Care Agency, you will play a dual role in ensuring accurate processing of service orders while delivering exceptional support to families and child care providers. Your attention to detail and customer service skills will directly contribute to smooth operations and positive experiences for our clients.

**Responsibilities**:
Accurately enter and process child care service requests, subsidies, and payment authorizations into agency systems.

Verify eligibility documents, service dates, and provider information for completeness.

Generate and distribute confirmation notices to families and providers.

Maintain up-to-date records in our child care management software.

Explain program policies, payment processes, and eligibility requirements.

**Qualifications**:
High school diploma or equivalent.

Strong attention to detail with excellent data entry skills.

Basic computer skills.

Ability to handle multiple tasks and work efficiently in a fast-paced environment.

**Job Types**: Full-time, Part-time

Pay: $22.34-$26.21 per hour

Expected hours: 20 per week

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay
- Tips

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift

Work Location: Hybrid remote in Vancouver, BC V6J 1W6



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