Order Administrator

4 days ago

Woodbridge, Canada VGP - Video Games Plus Full time

**About us**

Founded in 1990 Video Games Plus has been serving retail and wholesale customers with all their videogame needs for over 30 years. We have been operating through our brick and mortar store and a vast network of online marketplaces.

We pride ourselves on having one of the best selections and competitive prices of any online videogame retailer.

**Position Summary**:
We are looking for a computer proficient Order Processor to ensure proper handling and processing of customer orders. The main role of the Order Processor will be to process daily orders by ensuring shipping labels are created accurately by entering weights, dimensions, and proper shipping services on an order-by-order basis.This role requires great attention to detail while maintaining a continuous workflow in the order processing system. This role will also include some picking, scanning, and packing of orders.

**Duties & Responsibilities**
- Perform meticulous verification of all order via Ship Station to ensure they are accurate and complete.
- Learn how to properly use the company WMS (Skuvault) in completing day to day procedures.
- Learn and understand the order process from the time the order is placed to the time it is delivered to a customer.
- Being able to access the history of inventory, incoming inquiries and past orders using Skuvault and Ship Station.
- Be able to process orders and generate shipping labels.
- Work with colleagues when necessary to resolve problems.
- Learn about the products we sell.
- Actively identify areas for process improvement within the order system and suggest practical solutions to enhance operational efficiency.

**Qualifications & Skills**
- Previous experience in an E-commerce roll is a must have. ( Order processing, Marketplace Management, Shopify)
- Excellent computer skills (Navigation, Microsoft office, computer short cuts)
- Fluent in English
- Strong communication skills (able to verbally communicate clearly and with legible penmanship)
- Expresses high level of attention to detail and accuracy.
- A team player with the ability to collaborate with various departments to resolve order issues.

**Salary**: $20.00-$22.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

**Experience**:

- E-commerce: 2 years (required)

Ability to Commute:

- Woodbridge, ON L4H 0S3 (required)

Work Location: In person

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