Tenant Relations Liaison Officer
5 days ago
How would like to help shape the future of affordable housing in the Fraser Valley? MQHS Tenant Relations Team is looking to hire a Tenant Relations Liaison Officer to deliver the best housing experience to our tenants.
MQHS designs, builds, and manages affordable community minded homes that create foundations for people to flourish in the Fraser Valley and over the past 3 decades have earned a place as a leader in the housing industry. Now, we are looking for exceptional talent to grow with us.
MQHS’ dynamic Tenant Relations Team is seeking an enthusiastic self starter to work within the Tenant Relations Department supporting a good working relationship between our tenants and MQHS Housing Society.
Primary Responsibilities
- Oversees the tenant lifecycle process starting with reference checking and ending with completion of tenancy.
- Communicates lease breaches with tenants in a timely and compliant manner. (Verbal warnings, posted warnings, written templated letters etc.).
- Partners and assists the Maintenance team in unit visitation and the annual inspection process
- Investigates tenant incident in a compliant and timely manner, seeking respectful and fair outcomes.
Preferred Qualifications
- Property Management Certificate an asset OR
- Experience working in the housing sector with general knowledge of Residential Tenancy Act
- Customer Service Focus
- Strong administrative background
- Strong analytical, problem-solving, and time management skills
- Interact effectively and tactfully with people of various backgrounds and cultures
**Work Week**
- Monday - Friday - 35 hours per week
- Alternate Flex Friday’s
If you are interested in working for a company that offers excellent compensation, benefit package and bi-weekly flex Fridays, please submit your resume & covering letter to MQHS
- MQHS thanks all applicants for their interest, only those selected for an interview will be contacted._
**Salary**: $25.00-$27.00 per hour
**Benefits**:
- Company pension
- Dental care
- Extended health care
- Life insurance
- Vision care
Schedule:
- Monday to Friday
**Experience**:
- property management: 1 year (required)
Work Location: One location
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