Property Compliance Associate

3 days ago

Mission, Canada Mamele'awt Qweesome & To'o Housing Society Full time

**Job Overview**:
The purpose of the Tenant Relations Liaison (TRL) is organizing and supporting ongoing activities and correspondence to ensure a good working relationship between the tenants and MQHS. This is accomplished through ensuring all tenants are living in compliance with operating agreements and Residential Tenancy Act.

**Responsibilities**:

- Oversees the tenant onboarding process starting with reference checking and ending in the completion of all paperwork.
- Communicates lease breaches with tenants in a timely and compliant manner. (warnings, posted warnings, written templated letters etc.).
- Partners and assists the Maintenance team in unit visitation, the annual inspection process, and other problem-solving activities.
- Investigates tenant incident in a compliant and timely manner, seeking respectful and fair outcomes.
- Works in collaboration with the Tenant Services Finance Administrator to execute the eviction and arbitration process.
- Maintains strong lines of communication with tenants, ensuring a high level of customer service is maintained.
- Develops systems and process to ensure the Tenant Relations Department is running efficiently as it relates to compliance with operating agreements and leases.

**Qualifications**:

- Property Management Certificate an asset
- Strong administrative background
- Above average communication skills
- Ability to travel within region (drivers license and car)
- Working knowledge of the RTA
- Strong technical acumen
- Stress management
- Strong analytical, problem-solving, and time management skills
- Interact effectively and tactfully with people of various backgrounds and cultures.

**Work Week**
- Monday - Friday - 35 hours per week
- Alternate Flex Friday’s
- MQHS thanks all applicants for their interest, only those selected for an interview will be contacted._

**Salary**: $25.00-$27.00 per hour

**Benefits**:

- Company pension
- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Property management: 1 year (required)

Work Location: One location

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