Tenant Relations Liaison

4 days ago

Mission, Canada Mamele'awt Qweesome & To'o Housing Society Full time

**ABOUT MAMELE’AWT QWEESOME HOUSING SOCIETY**

MQHS designs, builds, and manages affordable community minded homes that create foundations for people to flourish in the Fraser Valley and over the past 3 decades have earned a place as a leader in the housing industry. Now, we are looking for exceptional talent to grow with us.

**Job Overview**:
The purpose of the Tenant Relations Liaison (TRL) is organizing and supporting ongoing activities and correspondence to ensure a good working relationship between the tenants and MQHS. This is accomplished through ensuring all tenants are living in compliance with operating agreements and Residential Tenancy Act.

**Responsibilities**:

- Oversees the onboarding process starting with reference checking and ending in the completion of all paperwork.
- Ensures that tenants are properly welcomed into the buildings, representing MQHS in all interactions.
- Offboards tenants in a quick and efficient manner. Ensures all documentation is properly completed and disseminated to internal parties.
- Communicates lease breaches with tenants in a timely and compliant manner. (Verbal warnings, posted warnings, written templated letters etc.).
- Partners and assists the Maintenance team in unit visitation, the annual inspection process, and other problem-solving activities.
- Performs regular probation inspections on a rotating basis.
- Assists with regular administration and document collection. Inputs data into Arcori in a timely manner.
- Attends and participates in regular departmental and organizational meetings.
- Demonstrates behaviour that is consistent with respectful workplace policy and encourages positive team culture.
- Investigates tenant incident in a compliant and timely manner, seeking respectful and fair outcomes.
- Works in collaboration with the Tenant Services Finance Administrator to execute the eviction and arbitration process.
- Maintains strong lines of communication with tenants, ensuring a high level of customer service is maintained.
- Develops systems and process to ensure the Tenant Relations Department is running efficiently as it relates to compliance with operating agreements and leases.

**Qualifications**:

- Property Management Certificate an asset
- Process Orientated
- Customer Service Focus
- Strong administrative background
- Above average communication skills
- Ability to travel within region (drivers license and car)
- Working knowledge of the RTA
- Strong technical acumen
- Stress management
- Adaptability
- Strong analytical, problem-solving, and time management skills
- Ability to build relationships with internal and external clients.

**Work Week**

Monday - Friday - 35 hours per week

Alternate Flex Friday’s

This position requires some flexibility regarding hours, as some work may occur after normal working hours. Time accrued after business hours will be paid out via “time-off in lieu.”

**Salary**: $25.00-$27.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match

Schedule:

- Monday to Friday

Work Location: One location

  • Tenant Relations Liaison

    2 weeks ago

    Mission, Canada Mamele’awt Qweesome Housing Society Full time

    **Job Title**: Tenant Relations Liaison **Reports To**: Chief Executive Officer **Head Office Location**: Mission, British Columbia **Term**:Full Time Permanent **ABOUT MAMELE’AWT QWEESOME HOUSING SOCIETY MQHS designs, builds, and manages affordable community minded homes that create foundations for people to flourish in the Fraser Valley and over the...

  • Tenant Relations Liaison

    2 weeks ago

    Mission, Canada Mamele'awt Qweesome & To'o Housing Society Full time

    Perceptive? Confident, ambitious and organized? Read on if this is you! MQHS designs, builds and manages affordable community minded homes that create foundations for people to flourish in the Fraser Valley and over the past 3 decades have earned a place as a leader in the housing industry. Now, we are looking for exceptional talent to grow with...

  • Tenant Relations Liaison

    4 days ago

    Mission, Canada MQHS Full time

    **Job Overview**: The purpose of the Tenant Relations Liaison (TRL) is organizing and supporting ongoing activities and correspondence to ensure a good working relationship between the tenants and MQHS. This is accomplished through ensuring all tenants are living in compliance with operating agreements and Residential Tenancy Act. **Responsibilities**: -...

  • Tenant Liaison Officer

    1 day ago

    Mission, Canada Mamele'awt Qweesome & To'o Housing Society Full time

    **ABOUT MAMELE’AWT QWEESOME HOUSING SOCIETY** MQHS designs, builds, and manages affordable community minded homes that create foundations for people to flourish in the Fraser Valley and over the past 3 decades have earned a place as a leader in the housing industry. Now, we are looking for exceptional talent to grow with us. **Job Overview**: The purpose...

  • Tenant Services Finance Administrator

    4 days ago

    Mission, Canada Mamele'awt Qweesome & To'o Housing Society Full time

    **Job Overview**: The purpose of the Tenant Services Finance Administrator is to ensure successful tenancies and maintain low vacancy rates through the accurate and timely completion of financial administration. This position ensures all financial administrative activities, documentation and correspondence are completed with the highest-level of accuracy and...

  • Pediatric Psychiatric Liaison Nurse

    2 weeks ago

    Mission, Canada Fraser Health Part time

    Detailed Overview In accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission and Values of Fraser Health, and working collaboratively and in partnership with the interprofessional care team in the provision of person-centered and recovery-oriented care, the Pediatric Psychiatric Liaison Nurse performs...

  • Outreach Worker

    6 days ago

    Mission, Canada SARA for Women Society Full time

    Position Title**:Outreach/Multi-Cultural Outreach Worker** Program: Outreach Position location: Abbotsford and Mission Reports to: Manager of Outreach Hours of work: 35 hours a week This position requires UNION MEMBERSHIP and proof of vaccination **Internal / External Job Posting** **Compensation will be in accordance with Appendix A of the BCGEU...

  • Outreach Worker, Overdose Prevention Services

    2 weeks ago

    Mission, Canada Fraser Health Full time

    Detailed Overview: Within the context of a culturally relevant client and family-centred model, and in accordance with established vision and values of the organization, the Overdose Prevention Services Outreach Worker works collaboratively as a member of the assigned First Nations Overdose Prevention Services team. Ensures the client’s self-identified...

  • Social Worker, Overdose Outreach Team

    4 days ago

    Mission, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $41.04 - $51.27 / hour Why Fraser Health?: Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2...

  • Mhsu Clinician, Bachelors

    4 days ago

    Mission, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $42.27 - $52.81 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our...