Customer Service Representative

4 days ago

Montréal, Canada Énergir Full time

**Position summary**:
Temporary full time position
40 hours per week, from 8:00am to 6:00pm. **4 days per week**

**Salary: 32,03$ per hour**

The incumbent will process all customer requests received by telephone, letter or by a third party, including complaints, service calls, technical information and any other general inquiries related to the business.

**Requirements**:

- High school diploma (D.E.S) (**Mandatory**);
- At least two years of experience in dealing with customers over the telephone in a **call center** (**Mandatory**);
- Excellent communication skills;
- Ability to manage difficult clients and ease in dealing with the public;
- Sense of initiative;
- Problem solving skills;
- Aptitudes in mathematics;
- Proficiency in English (advanced level) and French, both spoken and written (mandatory).

**Énergir subscribes to an equal access to employment program.**

**Job Types**: Full-time, Fixed term contract

**Salary**: $32.03 per hour

Schedule:

- Day shift
- No weekends

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