Restaurant Manager

2 days ago

Caledon East, Canada Gusto Restaurant Full time

**Responsibilities**:

- Oversee all front-of-house operations, ensuring exceptional customer service.
- Greet and engage customers with a warm and welcoming demeanor.
- Plan, promote, and host poker nights, karaoke nights, and trivia nights.
- Create an engaging atmosphere during events, interacting with guests and participants.
- Train and manage front-of-house staff (servers, bartenders, hosts).
- Assist in developing themed drink specials and promotions for event nights.
- Work with marketing to promote events on social media and within the community.
- Ensure smooth service coordination between the kitchen, bar, and entertainment areas.
- Monitor customer feedback and resolve any service-related issues.
- Manage inventory, especially for bar and event-related needs.
- Maintain compliance with health, safety, and liquor laws.
- Handling administrative tasks such as creating weekly schedules and managing employee timetables. Collaborating with team members to ensure seamless operations and exceptional customer experiences.
- Taking a hands-on approach to closing duties, including thorough cleaning and preparation for the next day.

**Qualifications**:

- Minimum 5 years of proven experience in restaurant/hospitality management with a passion for hosting events.
- Strong understanding of restaurant operations, including front-of-house and back-of-house dynamics.
- Comfortable hosting and engaging a crowd during poker, karaoke, and trivia nights.
- Background in cocktail creation and bar operations is a big plus.
- Demonstrated ability to lead and motivate a team in a fast-paced environment.
- Knowledge of food safety and sanitation regulations.
- Ability to multitask and thrive in a fast-paced, high-energy environment.
- Experience with POS systems, reservations, and event ticketing is a bonus.
- Availability to work evenings and weekends (especially for event nights).

**Job Type**: Contract.

**Salary**: 45,000 per year.

**Benefits**:

- Discounted food.
- On-site parking.
- Competitive salary.
- Staff discounts on food.
- Opportunity to be a key part of a growing entertainment-driven restaurant.
- A fun, social, and dynamic work environment.

**Schedule**:

- Weekends are a must.

**Supplemental pay types**:

- Tips.

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