Patient Care Coordinator

4 days ago

Winnipeg, Canada Winnipeg Surgery Centre Inc. Full time

Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems

Maples Surgical Centre, a division of Clearpoint Health Network, located in Winnipeg, Manitoba, is recruiting for the** Patient Care Coordinator**

Position Type: Full Time, Permanent

Schedule: Monday - Friday Occasional weekend work

Start Time: 6:00 AM (non-negotiable due to early operational needs)

**Position Summary Position**:
**Key Responsibilities**:

- Open the facility promptly at 6:00 AM to ensure smooth operations.
- Manage patient check-ins, inquiries, referrals, and confidential information throughout the patient journey.
- Coordinate patient screenings and ensure pre-op assessments are complete.
- Collaborate with the Nurse Manager/Director to manage scheduling, data entry, and patient flow via EMR.
- Foster team engagement and prioritize tasks efficiently in a fast-paced environment.
- Handle reporting, requisitions, scanning, and chart management, including lab tests.
- Back up Patient Care Coordinator in scheduling and coordinating with clinical teams.
- Assist with managing staff absences and schedule adjustments.
- Support management meetings and the Health & Safety Committee.
- Occasionally communicate with patients and clinical staff outside regular hours.

**Qualifications**:

- High school diploma or equivalent preferred.
- Strong interpersonal, verbal and written communication, time-management and organizational skills.
- Working knowledge of MS Office Suite.
- Experience with scheduling systems and EMR is an asset.
- Experience in medical office and some knowledge of medical terminology and surgical care delivery is an asset.
- Ability to work independently and collaboratively.
- Patient-focused with a proactive, problem-solving approach.
- Proof of full immunizations
- Physical ability to perform job duties.

**Benefits**

We believe in rewarding your contributions with more than just a pay cheque. As part of our team, you’ll receive a comprehensive compensation and benefits package designed to support your financial security, well-being, and career growth.

**Compensation & Recognition**
- Competitive wage
- Performance-based bonus and incentive programs
- Reimbursement for mileage and parking related to work travel
- Employer-matched RRSP up to 3%

**Health, Dental & Wellness**
- Employer-paid extended health, drug, dental, massage therapy and vision coverage for yourself & eligible dependents
- $500 annual health care spending account
- Annual paid vacation days and personal days
- Life insurance coverage for self and dependents

**Growth & Culture**
- A supportive and collaborative team environment
- Ongoing training and professional development opportunities

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