Member Service Representative

4 days ago

North Bay, Canada CAA North & East Ontario Full time

**POSITION:                  Member Service Representative - Summer Student**

**LOCATION: North Bay Travel Store**:955 McKeown Avenue, North Bay, ON**

**TERM**: **Full-Time, May - August**

**WAGE**: **$17.00 per hour**

**Summary Description**

The Member Service Representative t works with CAA members to sell and renew memberships, produce triptiks, provide CAA materials, and sell merchandise.  Participation in consumer information sessions and other travel-related events as required.

**Job Duties**
- Provide members with Auto Travel materials and related services including triptiks, maps, and tour books
- Sell, upsell and renew memberships
- Promote and sell travel merchandise
- Answer member/client inquiries

**Qualifications and Skills: **The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Enrolled full-time in the previous academic year and returning full-time in the upcoming academic year
- Students registered in Travel & Tourism program or related discipline preferred
- Excellent customer service skills
- Excellent interpersonal and listening skills
- Excellent attendance and punctuality
- Fluency in both official languages is an asset

Employment is contingent on a successful Criminal Background Check and reference check.

Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

**Job Types**: Full-time, Fixed term contract, Seasonal
Contract length: 3 months

**Salary**: $17.00 per hour

**Benefits**:

- Company events
- Employee assistance program
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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