Receptionist

3 days ago

North Bay, Canada Empire Living Centre Full time

Experience working in a retirement residence setting is an asset.

Must be able to multi-task.

Proficient in Microsoft Office.

Switchboard, secretarial and reception experience an asset.

Must be able to follow oral and written directions and to do simple arithmetic calculations.

Patience, tolerance and politeness when responding to residents and visitors to the residence.

Excellent customer service skills and strong interpersonal skills.

Excellent written and oral communication skills.

Must be willing to work as a team player and demonstrate a positive attitude.

Must provide a police check.

Bilingualism is an asset.

Responsibilities include:
Provide full secretarial support for the General Manager and other managerial staff.

Provide initial face-to-face and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required.

Provide personal and telephone contact with residents. Attend to the needs of the residents and/or notify appropriate people as required.

Maintain confidentiality of all financial, personnel and resident data.

Greet visitors, determine purpose of visit and direct visitors to proper location as appropriate. Inform staff of visitor’s arrival.

Answer telephone. Place outgoing calls as requested.

Maintain records as required. Perform incidental clerical work as time permits.

Handle payments from residents or family members as directed by the General Manager or Office Manager.

Sort incoming daily mail for distribution to residents and all departments.

Prepare and dispatch outgoing mail daily.

Present a positive image of the residence to the public.

Observe the comings and goings of residents from the residence.

Follow all company policies and procedures including fire and safety programs.

Participate in training as required.

Perform other related duties that may be assigned from time to time.

This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for providing exceptional customer service. If you are detail-oriented, reliable, and have the ability to work well under pressure, we would love to hear from you.

Please note that this is not a remote position. The receptionist will be required to work on-site at our office location.

**Job Type**: Part-time

**Salary**: From $16.55 per hour

**Benefits**:

- Dental care
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

Ability to commute/relocate:

- North Bay, ON P1B 3X1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person

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