Veterinary Receptionist

1 week ago

North Bay, Canada Bay City Animal Hospital Full time

**Veterinary Receptionist**

We are looking for a veterinary receptionist to join our team

**Job Duties**:

- Efficiently and accurately perform clerical and reception duties, such as taking phone calls, patient intake duties, schedule appointments, answers questions, process payments and maintain front office flow.
- Correctly enters client and patient information and confirms it’s up-to-date at every visit.
- Is able to diffuse client conflict in a professional, hospitable and tactful manner
- Provides exceptional client service and builds relationships with clients through service, respect, and professionalism.
- Contributes to smooth communication throughout a client’s visit and seeks answers to any client questions or concerns.
- Routinely contributes to the cleanliness and organization of the practice.
- Greets, handles, and treats pets with kindness, compassion, patience and skill using Fear Free techniques. Nurtures an environment that makes them feel safe and secure.

**Qualifications**
- Prior reception experience providing exceptional client service both in person and over the phone is required.
- Strong communication and interpersonal skills required
- Ability to plan and prioritize
- Multi-tasking and organizational skills
- Excellent written & verbal communication skills and meticulous attention to detail are essential.
- Follows progressive patient care standards while supporting a positive work environment.

*Experience with Avimark would be an asset

On site training will be provided, however previous experience in the medical and/or veterina-ry fields would be an asset.

Wage: $18-$20 per hour based on experience

Pay: $18.00-$20.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Veterinary Medicine: 1 year (preferred)
- Receptionist: 1 year (required)

Work Location: In person

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