Quality Assurance Specialist

**T**itle**:Quality Assurance Specialist

**O**rganization**: Real Food for Real Kids

**Location**:East End of Toronto, ON (On site)

**Hours of work**:Monday to Friday, 40 hours per week, 8:00am - 4:00pm _(may need to work outside of core hours from time to time)_

**Compensation: $**65,000/ year, dependant on experience

**About Real Food For Real Kids**:
Real Food for Real Kids (RFRK) is a growing company on a mission to make real food the standard rather than the exception.

A multiple award-winning company recognized for excellence and innovation, we’re a leading healthy catering company for child care centres, schools and camps. RFRK proudly serves nutritious meals and snacks to thousands of children throughout the Greater Toronto & Hamilton Area every day. We’re well poised for growth into new markets and planning for significant expansion over the coming years.

Our Quality Assurance team is looking for a fantastic person who is energized by employee engagement and administration to join us as a Quality Assurance Specialist. If you like the sound of us so far, keep reading to see if you have the experience and skills needed for this rewarding role

**About the Role**:
The Quality Assurance (QA) Specialist ensures that all ingredients, processes, products, equipment, and facilities conform to the highest safety and quality standards. The QA Specialist loves diagnosing and solving problems as they arise, but spends most of their time working on systems of prevention to ensure that daily production runs smoothly. With a keen understanding of how things should be done, the QA Specialist is a team player who is always happy to share knowledge and make sure that everyone is on the same page.

**Some of the things you’ll get paid to do**:
**General**
- Ensure HACCP compliance and updates
- Maintain and enforce quality and safety policies
- Prevent recurrence of quality errors in operations
- Implement and interpret QA standards
- Oversee sample-taking, testing, and inspections
- Lead food recall processes
- Assess and manage allergen risks at supplier and onsite facilities
- Audit co-packing facilities and ensure compliance
- Manage product holds, inventory, and primary packaging controls
- Serve as ERP power user
- Investigate customer complaints and non-conformances
- Ensure audit readiness and regulatory compliance
- Manage quality control equipment and food safety materials
- Provide client support on food safety
- Other duties as assigned

**Training**
- Identify and organize quality-related training
- Facilitate and document food safety training
- Train production staff on ingredient handling and storage

**Process Improvement**
- Develop and implement quality and safety improvement plans
- Lead interdepartmental projects to enhance quality systems
- Establish internal and supplier audit processes
- Collect and analyze quality data for improvements

**About You**:
**Required Education & Experience**
- Bachelor’s degree in food science-related field; eg: microbiology
- A minimum of 4+ years in a quality control position with a food manufacturer(s)
- Quality inspection, auditing, and testing experience
- Experience in a HACCP environment
- Strong computer competence, including Microsoft Office & ERP systems

**Nice-to-haves**
- Certifications as a quality auditor, quality engineer, or quality improvement associate
- Exposure to quality management software
- Change management experience an asset

**Additional Skills**
- A positive and tenacious energy to bring to the workplace
- Possesses excellent written and verbal communication skills
- Outstanding attention to detail
- Ability to work in a team setting as well as work independently with mínimal supervision
- Highly organized with the ability to work in a fast-paced, diverse environment
- Results-oriented and self-motivated
- Highly analytical with the ability to use a systematic process for identifying root causes of challenges/events and an approach for responding to them

**Working at RFRK comes with other perks too**:
**Comprehensive Benefits Package**
- **Health and Wellbeing**: Our benefits program includes coverage for alternative and preventative health treatments, ensuring your wellbeing is a top priority.

**Work-Life Balance**
- **Flex Hours**:We understand life's demands. Our flexible hours let you balance work and personal commitments seamlessly

**Time for You**
- **Vacation**: Begin with two weeks of vacation and unlock additional weeks as you achieve set service milestones. Your dedication is rewarded.
- **Paid Sick & Wellness Days**:Take up to 8 paid sick and wellness days each year. Your wellbeing and work-life harmony matter to us.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.

Thanks for your interest in Real Food for Real Kids
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