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Research and Business Intelligence Officer
2 weeks ago
**Position Information**
**Posting Number**:
- ROM22-250E**Title**:
- Research and Business Intelligence Officer**Position Status**:
- Regular Full-time**FTE**:
- 1.0**Job Schedule**:
- Days**Department**:
- Foundation**Union**:
- Non-union**Site**:
- Royal Ottawa Mental Health Centre**Number of Vacancies**:
- 1**About The Royal**
**Purpose**
Are you inspired to work for an organization that is leading the charge in breaking down the stigma and discovering the causes and cures for mental illness? Join Us The Royal Ottawa Foundation for Mental Health raises funds to support the best possible patient care and leading-edge research provided by the Royal Ottawa Mental Health Centre, the Brockville Mental Health Centre and the University of Ottawa Institute of Mental Health Research at The Royal.
The **Research and Business Intelligence Officer **is a member of the Royal Ottawa Foundation for Mental Health’s (the “Foundation”) Campaign Operations and Business Intelligence Team who will support the development and maintain a new business intelligence system, support the development of management information strategy and strengthen and streamline prospect research and prospect management processes.
Reporting to the Director, Campaign Operations & Business Intelligence, the **Research and Business Intelligence Officer **is an important contributor to the Royal Ottawa Foundation’s culture, driven by inclusivity, collaboration, and our strategic framework. A curious, analytical and proactive thinker with a commitment to agile principles, you work well independently and collaboratively with related key internal and external partners.
**Key Areas of Responsibility**:
**_Prospect Research & Prospect Management_**
- Carry out strategic, accurate and timely prospect research which may include prospect profiles, prospect identification, review & qualification, targeted screening, etc.
- Investigate and analyze complex forms of information for the development of comprehensive and strategic briefings to support development activities.
- Align prospective donors’ interests with The Royal’s organizational and strategic priorities.
- Conduct and support research and analytics projects, which may involve trend analysis, environmental scans, economic trends, competitive analysis, and pipeline and financial analysis.
- Maintaining a strong commitment to ethical prospect research practices and producing accurate, insightful research and data-driven work.
- Establish a strong prospect pipeline that leads to relationships with diverse stakeholders.
- Support a ‘moves management’ tracking system to support fundraisers.
**_ Data Analytics & Management_**
- Support an information driven culture by deriving conclusions and identifying trends through analysis of internal and external data.
- Implement ongoing prospect development strategy and data integrity initiatives.
- Design and produce regular and ad-hoc auditing reports to ensure data integrity of key prospect data, including ratings, assignments, cultivation approaches, proposals, and prospect groups.
- Manage the collection, storage, maintenance and retrieval of donor and stakeholder insights.
- Ensure a high level of data quality and integrity in Raiser’s Edge through timely and accurate data entry, record maintenance and prospect tracking.
- Provide recommendations on the development of standard operating procedures related to management of prospect data and data to support tracking fundraising activities.
**_ Business Intelligence _**
- Support the development of customised, usable dashboards and reports in QlikSense.
- Learn and fully understand the data landscape of the Foundation’s business systems.
- Understand the end-to-end life cycle of our data to effectively review and validate the data within it relevant to business intelligence reporting.
- Actively participate in and contribute to architecture/design discussions and decisions.
- Gather end user reporting and dashboard requirements.
- Support users with the navigation and interpretation of dashboards.
- Communicate insights from data across the organization to influence improvements to standard operating procedures.
- Support the creation of the management information strategy and create standard operating procedures relevant for business intelligence.
- Proactively identify opportunities for system improvement and business intelligence enhancements.
**_ Other_**
- Participate in fundraising initiatives for special events and projects required from time-to-time.
- Participate and support Foundation, Royal Ottawa Health Care Group (ROHCG), and Institute of Mental Health Research (IMHR) committees as required.
- Work in manner that is in compliance with staff and patient/client safety practices, policies and procedures of the Royal.
- Ensure a work environment that is conducive to The Royal’s Respectful Workplace policy.
- Operate within the culture and core values of the Founda
