Business Analyst

2500387
- At Raymond James, _**_we _**_develop, _**_we _**_collaborate, _**_we _**_decide, _**_we _**_deliver, and _**_we _**_improve together_.

The Technology Division at Raymond James is dedicated to providing cutting-edge solutions that enhance efficiency and connectivity for financial advisors and their clients. This commitment to technology excellence supports Raymond James' mission to deliver superior financial services and maintain a competitive edge in the industry.

**_ Business Analyst_**

**How does the role impact the organization?**

We are seeking an experienced **Business Analyst with Business Systems Analyst (BA/BSA) expertise** to join our Project Management Office. This hybrid role bridges business strategy and technical execution, ensuring goal-aligned solutions. You will work with business stakeholders, IT teams, compliance, and vendors to deliver technology solutions that support our wealth management advisors and clients. Your work will be integral to advancing operational efficiency, innovation, and digital transformation at Raymond James.

**What will your role be responsible for?**- Collaborate with business stakeholders, product owners, and third-party vendors to understand business needs and strategic objectives.
- Lead requirement-gathering sessions and document business analysis artifacts (e.g., BRDs, process maps, wireframes) to define clear, actionable requirements
- Requirements Documents (BRDs), process maps, and UI wireframes.
- Conduct gap analyses, impact assessments, and cost-benefit evaluations to support solution planning and prioritization.
- Drive continuous improvement by identifying inefficiencies and sharing best practices.
- Communicate clearly with both technical and non-technical stakeholders, adapting style and format to audience needs.
- Translate business needs into technical specifications and collaborate with IT teams to design scalable, high-performance solutions.
- Analyze and document data flows, API interfaces, and integration points between systems.
- Support quality assurance and user acceptance testing (UAT) to ensure solutions meet business needs.

**What can you expect from us?**

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers **flexible workstyles,** a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more We also support internal promotion and community involvement.

**Expertise You Bring**:

- 3-5 years of progressive experience as a Business Analyst, preferably in financial services or wealth management.
- Experience working with both in-house developed systems and third-party software products.
- Strong understanding of investment products, CRM systems, and Fintech platforms.
- Proficiency in creating user stories, use cases, workflows, and interface mockups.
- Excellent communication, facilitation, and stakeholder engagement skills.
- Strong analytical, problem-solving, and collaboration skills with a proactive, adaptable mindset.
- Technical literacy, including familiarity with APIs, SQL, and relational databases (no coding required).
- Experience with software implementation, system enhancements, data migration, and digital transformation projects.
- Familiarity with Agile, Waterfall, or hybrid project delivery methodologies.
- Hands-on experience with tools such as JIRA, Confluence, SharePoint, Visio (for process mapping), and Balsamiq (for wireframing).
- A degree in Business, Computer Science, Information Systems, or a related field.
- Certifications such as CBAP, PMI-PBA, or Agile/Scrum credentials are considered strong assets

**Is This Role Right for You?**Are you adept at analyzing and synthesizing information, simplifying complex concepts, and creating visuals that help people understand issues? Then the role of Business Analyst with our team is for you You will be responsible for analysis mandates within major projects in the financial services sector. Join a purpose-driven, winning team committed to results in an inclusive and high-performing culture.

**We encourage our associates at all levels to**:

- Grow professionally and inspire others to do the same
- Work with and through others to achieve desired outcomes
- Make prompt, pragmatic choices and act with the client in mind
- Take ownership and hold themselves and others accountable for delivering results that matter
- Contribute to the continuous evolution of the firm

At Raymond James - we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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