Guest Services Coordinator

5 days ago


Penetanguishene, Canada Sun Communities, Inc. Full time

**OVERVIEW**

Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.

**JOB DUTIES**
- Greet and establish rapport with guests. Field resort comments, suggestions, and complaints to the Resort Manager.
- Check guests in and out for their reservations.
- Perform general administrative duties such as answering phones, typing, copying, faxing, and filing.
- Collect and post security deposits, rent, or funds for other services.
- Complete and maintain resort records, reports, and files.
- Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
- Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
- Assist with the preparation of marketing materials.
- Other duties as assigned.

**REQUIREMENTS**
- High School Education (some HS education required)
- Prior administrative experience
- Strong customer service skills
- Excellent telephone skills
- Good problem-solving skills
- Professional appearance
- RV resort office or hotel front desk experience, _a plus_

**REWARDING BENEFITS**:
At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
- Comprehensive Medical, Prescription, Dental and Vision Coverage
- Life/Dependent Life and Accidental Death and Dismemberment Insurance
- Registered Retirement Savings Plan (RRSP) with Sun matching contribution
- Short and Long-Term Disability Coverage
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Identity Theft Insurance
- Tuition Reimbursement program providing financial support to team members who further their formal education
- Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
- Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty



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