Quality & Patient Safety Specialist, Tft

6 days ago

St Catharines, Canada Niagara Health System Full time

-

**QUALIFICATIONS**:

- Bachelor's degree required (in a health related discipline, Business or Industrial Engineering)
- Two years recent clinical experience in an acute care setting and/or in a formal Quality Improvement Role and/or active involvement in leading Quality Improvement initiatives at the corporate level
- Improvement Advisor certification through the Institute for Healthcare Improvement (IHI), certification in Lean and/or related quality improvement methodology (eg. Six Sigma). Project Management certificate
Demonstrated knowledge and experience with chart audits, performance measurement, data reporting and analysis
- Expertise in, Quality Improvement tools (eg. process mapping/flow diagrams, cause and effect diagrams, pareto charts, creativity methods, affinity diagrams, force field analysis, tree diagram, FMEA, etc.) and the IHI Model for Improvement
- Knowledge of patient safety, risk management principles and strategies
- Working knowledge of electronic incident management systems (e.g. RiskPro)
- Evidence of effective customer service, organizational, interpersonal, communication, leadership, judgment, critical thinking and decision-making skills
Working knowledge of and Quality Improvement software (eg. MS Visio)
- Proficiency in Microsoft Office Excel and Access.
- Ability to work effectively within a multi-disciplinary team and with a variety of levels of staff across departments and the organization
- Proficiency in both official languages (English and French) will be considered an asset.
- Consistent and regular attendance required
- Vaccines (COVID-19 and others) are a new hire requirement of the job unless you have an exemption based on medical or on a ground pursuant to the Ontario Human Rights Code
Recruitment Specialist: Carrie Garritsen
- We are especially interested in connecting if you..._
- Value diversity, equity and inclusion; _
- Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;_
- Identify as a member of one or more of the following groups: equity-seeking group, Indigenous persons, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas._
- Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service_
- _
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation_

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