Case Manager, Tft

The Behavioural Supports Ontario (BSO) Case Manager is part of the Geriatrics Program and will support patients, families, and teams across all Niagara Health Sites to ensure effective and person-centred plans of care are developed for persons with cognitive impairments. The BSO strategy involved the implementation of service models within and external to hospitals and long term care homes, which address gaps in the health care system for patients with cognitive impairment who have, or are at risk of responsive behaviours/personal expressions. The strategy was built on the former HNHB LHIN BSO Action Plan (2011) with ongoing evolution to ensure system re-design for this population using quality principles across all sectors of healthcare. The goal of BSO is to improve system-level coordination and integration of all health care sectors, through principles of 'building-on existing', health system re-design, quality principles and building capacity across sectors.

**QUALIFICATIONS**:

- Regulated Healthcare Professional with minimum 5 years experience
- Regulated Healthcare Professional in good standing with their respective Regulatory College
- Experience assessing, treating, and developing care plans for complex patients (i.e. geriatrics, mental health, ABI, development delay)
- Experience working in both acute care and long-term care settings
- Specialized skills in assessment of delirium, dementia, and mental health. Knowledge of best practices in these areas.
- Training and experience in teaching Gentle Persuasive Approaches, PIECES
- Training and experience in Montessori techniques
- Excellent interpersonal and team building skills that enable rapport building with stakeholders
- Proven ability to provide coaching and mentoring
- Proven ability to deliver under tight deadlines with effective time management skills
- Experience participating in teams to successfully achieve outcomes of a complex nature
- Proven leadership skills that foster engagement and strengths-based outcomes
- Self-starter who can work with limited guidance
- Well-developed analytical and problem-solving skills
- Excellent verbal and written communication skills
- Previous experience implementing a new role or position an asset
- Immunizations as required by NHS, and potentially additional immunizations depending on requirements by partner hospitals or long-term care homes
- Crisis Prevention Intervention Training an asset
- Valid drivers license and access to vehicle to travel across the Niagara Region
- Scheduling flexibility required based on needs of hospitals and other stakeholders as some meetings, patient rounds, etc. may occur early morning or later day. This will result in the need to shift work hours or work over-time.
- Proficiency in both official languages (English & French) will be considered an asset.
- Vaccines (COVID-19 and others) are a new hire requirement of the job unless you have an exemption based on medical or on a ground pursuant to the Ontario Human Rights Code.
Recruitment Specialist: Ashley Cowell
- We are especially interested in connecting if you..._
- Value diversity, equity and inclusion; _
- Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;_
- Identify as a member of one or more of the following equity-deserving groups: Indigenous, racialized, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas._
- Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service._
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._