Program Manager

**Areas of Accountability**:
Ensuring all program components are being followed

Coordinating all program staff and contracted staff in relation to program activities. (Including but not limited to Yoga Instructor, Acupuncturist, Summer Life Skills Coordinator etc.)

Coordinating vehicle lease, insurance, maintenance and upkeep

Participation in Medication Safety Committee and provide liaison with pharmacy and Nurse Practitioner

Holder of Community Care license through Vancouver Coastal Health, ensuring all licensing requirements are met

Supporting staff with crisis based decision making, delegating tasks, following up with staff and reporting to VCH following Critical Incidents

Coordinating all components of the hiring and onboarding process, probationary term and annual performance reviews. Providing letters of employment and references upon request.

Quarterly + Annual stats and Annual report: Preparing stats + submitting all required information to Executive Director each quarter

Maintaining weekly communication with Centralized Addictions Intake Team (CAIT VCH) and participating in community based meetings as needed

Facilitating monthly staff meetings & Weekly Consultation meetings, preparing staff meeting agenda and coordinating monthly staff training

Attending community partnership meetings, and facilitating information booths at community related events as requested

Ensuring completion of administrative tasks in the absence of Administrative Assistant

Communicating with VSB contracted teacher to maintain requirements of Peak House school program and contract deliverables

Summer Life Skills Program: Hiring and managing the Summer Lifeskills Coordinator contract. Includes financials and activity oversight.

Respond to client/family/caregiver/professionals concerns as needed

Annual BBQ, Team Days, Holiday events coordinator

Attending Board Meetings as requested by Executive Director, providing monthly board report each month.

Facilitating site tours

Ensure all staff hiring and departure paperwork and requirements are completed

Taking over duties of Support Worker Coordinator in their absence

Maintaining overview of client files, ensuring all relevant documentation is up to date. in collaboration with Clinical Supervisor, ensure that files meet Community Care licensing standards and requirements, FOIPPA standards and VCH standards

Oversee Support Worker Coordinator to ensure all shifts are adequately covered

Liaise and collaborate regarding client case management

Provide regular supervision to Mental Health & Substance Use Support Workers and Support Worker coordinator

Supervise practicum placements

Manage all petty cash, monies and receipt collection and reconciliation

Ensuring the physical site of the Peak House program is well maintained and kept up to Community Care licensing standards

Reporting and providing all maintenance needs and inspection requirements as set by BC Housing

Regular attendance at morning and afternoon shift change, weekly consultation and monthly staff meeting

Completion of bi-weekly staff payroll, completion of summarized payroll documents for payroll input.

Available for afterhours crisis support, both remotely and on site as needed. Providing consultation support to staff team as needed after hours.
- Other duties as assigned by E.D

**Qualifications and Requirements, with preference given to applicants with**:

- excellent knowledge of a variety of theoretical perspectives, with special emphasis on narrative and solution focused perspectives.
- a minimum of 5 years experience with a live-in, youth orientated substance misuse program.
- relevant post secondary education and training both as supervisor and practitioner.
- Invested in ongoing self and professional development
- Must comply with the requirements of a criminal record check (including vulnerable sector) prior to commencing employment and every 5 years thereafter.
- Emergency first aid and CPRA certification
- Negative TB test prior to commencing employment.

**Job Types**: Full-time, Permanent

Pay: $40.00 per hour

Expected hours: 35 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Company car
- Dental care
- Discounted or free food
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Application question(s):

- Do you have a current and valid class 5 B.C Driver's License?

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- mental health and substance use: 5 years (preferred)
- supervisory: 5 years (preferred)
- practitioner: 5 years (preferred)

Work Location: In person

Expected start date: 2025-03-03