Electrical Service Manager

2 weeks ago

Langley, Canada Crackerz Technology Inc. Full time

We are looking for a detail-oriented Electrical Service Manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.

To be successful as an Electrical Service Manager, you should display a strong sales-minded attitude as well as excellent leadership skills. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors.

**Electrical Service Manager Responsibilities**:

- Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
- Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
- Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
- Setting up and maintaining a service desk and evaluating its efficiency.
- Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
- Monitoring department issues and client complaints to create methods to lessen recurring issues.
- Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
- Maintaining strong relationships with manufacturers, dealers, and sales representatives.
- Helping to train new employees in company procedures.
- Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

**Electrical Service Manager Requirements**:

- A bachelor's degree in business, administration, or related field.
- Previous sales and management experience may be advantageous.
- Strong industry knowledge.
- Excellent leadership, communication, sales, and customer service skills.
- Computer literacy and good organizational skills.
- Strong creative thinking and problem-solving skills.
- The ability to work under pressure and handle stress.

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Flexible schedule
- Life insurance
- Paid time off
- Relocation assistance
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay
- Tips

Ability to commute/relocate:

- Langley, BC V2Y 1N5: reliably commute or plan to relocate before starting work (required)

  • Electrical Field Service Supervisor

    6 days ago

    Langley, Canada Thomson Power Systems Full time

    **Position**: Supervisor, Field Service - **Reports Directly to**:Field Service Operations Manager, North America - **Location**:Langley - **Salary**:$120-$130,000 annually **THE OPPORTUNITY** Embark on an electrifying journey with Thomson Power Systems, a trailblazer in the Power Generation Industry for over 50 dynamic years. We're thrilled to present a...

  • Project Manager, Electrical

    6 days ago

    Langley, Canada Regal Rexnord Full time

    **About Thomson Power Systems** Thomson Power systems (a Regal Rexnord company) is a leading manufacturer of electrical products and systems for use in the Power Generation Industry for over 50 years. We are currently looking for a Project Manager to work closely with our operations and field service leaders; reporting to the Manager, Project...

  • Manufacturing Project Manager, Electrical

    7 days ago

    Langley, Canada Thomson Power Systems Full time

    THE OPPORTUNITY Thomson Power Systems, a proud member of the Regal Rexnord family, has been at the forefront of innovation in the Power Generation Industry for over half a century. We're on the lookout for a dynamic Project Manager to join our team. In this role, you'll collaborate with our top-notch operations and field service leaders, directly reporting...

  • Electrical Estimator

    3 weeks ago

    Langley, Canada Aplin Full time

    Join a fast-growing electrical contractor with a strong presence across BC, known for tackling complex ICI projects like substations, data centres, and schools. This Langley-based Estimator role offers hands-on collaboration with senior leadership and clear opportunities for advancement as the company continues to expand.About Our ClientOur client is a...

  • Electrical Assembler

    1 week ago

    Langley, Canada Thomson Power Systems Full time

    Why Thomson Power Systems? As an Manufacturing Assembler of Automatic Transfer Switches, you will have the opportunity to work in a dynamic and growing industry. You will work with a team of experienced professionals who are committed to excellence in manufacturing and customer service. In addition, we offer competitive pay and benefits, including extended...

  • Electrical Assembler

    2 weeks ago

    Langley, Canada Regal Rexnord Full time

    Regal Rexnord Corporation (RRX) is approximately a $5B publicly traded global manufacturer of electric motors and controls, electrical components and power transmission products serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others. Regal Rexnord...

  • Electrical Sales Associate

    3 days ago

    Langley, Canada AC Nelson Ltd Full time

    **About Us** A.C. Nelson is an established and growing family-run electrical company dedicated to serving our customers since 1973. We pride ourselves on having long term relationships with our customers. We are looking to expand our team with a sales associate at our office in Port Kells! Our appreciated customers return to us for two main reasons: -...

  • Counter Sales

    6 days ago

    Langley, Canada E.B. Horsman & Son Full time

    **About the Team** E.B. Horsman & Son (EBH) has been in business since 1900. We are strong, nimble and growing! EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, and we are consistently recognized as one of Canada's Best Managed companies. We take pride in living our core...

  • Field Service Manager, Western Canada

    2 weeks ago

    Langley, Canada Regal Rexnord Full time

    Regal Rexnord Corporation (RRX) is approximately a $5B publicly traded global manufacturer of electric motors and controls, electrical components and power transmission products serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others. Regal Rexnord...

  • Receptionist/administrative Assistant

    1 day ago

    Langley, Canada Gager Electrical Consultants Ltd. Full time

    We are looking for a full-time **Receptionist & Administrative Assistant** **Responsibilities will include**: - Answering the phone, directing calls and taking messages as necessary - Update/manage the company calendar and schedule field reviews, meetings and appointments as required - Maintain contact lists - Receiving incoming courier packages and...