Customer Service/sales Representative

2 weeks ago

Woodbridge, Canada Neville and More Full time

**Make our E-Commerce team your best move ever**

We are looking for a knowledgeable e-commerce specialist to provide valuable packaging knowledge to our customers.

**Why TricorBraun**

TricorBraun is a global packaging leader, with team members working in locations throughout the Americas, Europe, Asia, Australia and New Zealand. As North America’s largest distributor of primary packaging, we provide innovative solutions to customers from a wide variety of industries. Our customers range from innovative start-ups to the world’s most iconic brands. We put people first and live by that every day. Join us and you will be encouraged by our friendly, motivated, and supportive team. Many of the products we distribute are already sitting in your home.

**Your role**

As a Customer Sales and Service Specialist, you will provide a positive sales experience for e-commerce, walk-in, and phone customers. The customers will rely on your packaging knowledge for the best solution to meet their needs.

**Your background and experience**
- Actively seek to build relationships with potential and existing customers through proactive outreach programs and report on opportunities won and those in progress
- Verify potential customer leads through consultations and discuss opportunities with the E-Commerce Manager or Regional Sales Manager
- Partner with the E-Commerce Manager to identify market trends for online promotions to increase sales
- Bachelor's degree and two years of experience in e-commerce and/or customer service preferred.

**How we’ll support you**

It all starts with an exceptional training program spanning classroom, online, and hands-on collaboration with other consultants. You will learn about our business, our industry, the sales process, where to gain leads, how to best use our database, and how customer cycles work. Your base of operation will be the staffed office closest to your territory. Because we’re a people-first company, you can expect even more.
- Comprehensive compensation package
- Excellent medical, dental, and vision insurance benefits
- Retirement Plan with Employer Match
- Unlimited advancement opportunity

Pay: From $50,000.00 per year

**Benefits**:

- Dental care
- Flexible schedule
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Woodbridge, ON L4H 3R6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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