Front Line Service Navigator

1 week ago

Barrie, Canada Women & Children's Shelter Barrie Full time

Job Description:
Qualifications:

- Post-secondary education in a relevant field and/or equivalent experience example, BSW, Psychology, Mental Health and Addictions Certificate, Knowledge of and demonstrated interest in issues relating to woman abuse, Related work experience in the VAW Sector
- Thorough knowledge of woman abuses issues with specialized emphasis on the post crisis situation and its effect on women and children.
- Experience in the following areas:

- Women's issues
- Brief solution focused counselling
- Strong empathetic, interpersonal and organizational skills.
- Demonstrated ability to work as part of a team
- Ability to find and access community based resources to support the overall needs of women including mental health and addiction services.

Duties or Responsibilities:
Program Delivery
- Provides trauma informed counselling to clients on an individual basis in an effort to assist them in developing an awareness of their individual situation and develop a care plan to manage and support their mental health and/or addiction.
- Assesses clients' need for services and specialized sources of assistance and arranges appropriate referrals to other community resources, as necessary.
- Assists clients in locating and utilizing community resources and acts as a liaison and advocate where necessary.
- Liaises and collaborates with other mental health and addictions service provides to coordinate wrap around services and plan for discharge from shelter.
- Assists with all front line duties and as assigned, example, managing crisis line, conduct intakes and discharges, assist with housekeeping and shelter maintenance as required.

Occasional Services
- Co-facilitates groups for women who are not residents of the shelter to provide information and support related to the issue of relationship abuse, mental health and addiction management and strategies.
- Provides front line support and covers all aspects of front line job responsibilities.

Administrative
- Maintains confidential client files as appropriate.
- Gathers statistical data as part of the reporting process for grant funds.
- Assists and supports the report back process for the grant funds.

Professional and Personal Development
- Works with other staff members in a variety of settings and shared experiences.
- Attends and participates in team meetings.
- Attends seminars, workshops and conferences whenever possible.

Other Duties
- Develop and sustain community partnerships with agencies that support women’s wellness, mental health and addiction support.
- Coordinate educational opportunities with community partners and staff.
- Provide educational information about community services to women and staff.
- To perform other shelter related duties as directed by the Program Supervisor and/or Executive Director.

Hiring Requirements:

- Vulnerable Sector Criminal Reference Check
- Valid C.P.R. and First Aid Certificate
- Valid Ontario Driver’s License
- Reliable transportation is required to facilitate supports in various locations.

**Job Types**: Full-time, Fixed term contract

Pay: $25.85-$28.54 per hour

Work Location: In person

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