Case Manager, Social Worker

**CASE MANAGER, SOCIAL WORKER (CM-SW)**

**Acquired Brain Injury (ABI) Crisis Team**

**One (1) Bargaining Unit, Permanent Full-Time Position**

**Monday to Friday 9:00am to 5:00pm**

**Compensation: $35.07/hour-$39.07/hour**

**About Cota**

Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

**Role Overview**

The CM-SW is responsible for working with clients and their families in the community. The CM-SW provides crisis support for individuals with an acquired brain injury, who may also be experiencing mental health and/or substance use challenges, a dual diagnosis, and/or are experiencing homelessness or are at risk of homelessness.

The Case Manger is responsible for providing services to COTA Health (Cota) service users in a manner consistent with Cota’s Mission, Vision and Values.

**About the Team**

The CM-SW, with the support of an Individual Support Worker (ISW), will work collaboratively to support the needs of individuals and their families requiring urgent case management support.

**Primary Responsibilities**:

- Counselling and educating service users, families, and various support systems the target population being served.
- Interviewing individuals, families and significant others to assess service users’ social, emotional, physical and mental impairments, as well as financial needs
- Assisting service users in obtaining appropriate community resources for financial support, such as ODSP, Ontario Works, supportive housing, etc
- Obtaining a thorough social history in a timely manner with each new service user and bringing relevant concerns to the attention of all team members
- Individualized psychoeducation for families about the service user’s illness or disability and the role of the family and other significant people in the therapeutic process
- Supporting service user self-determination in relation to legal matters (charges, diversion, probation, CTOs, SDMs, PGT- guardianship, POA, Mental Health Advance Directives and PHIPA)

**Other Responsibilities**:

- Maintains current certification and/or up-to-date training in identified “Required Training” areas
- Adheres to all Cota’s policies and procedures and follows established applicable program guidelines, procedures and practices
- Adheres to all applicable legislation, particularly the Ontario Human Rights Code
- Comply with all Health and Safety policies and procedures to ensure every reasonable precaution is taken for the protection of workers and clients and that health and safety concerns or incidents are responded to promptly
- Works cooperatively, respectfully and constructively with clients, team members, management, other service providers, and external stakeholders
- Ensure that the confidentiality of clients, employees and Cota information is always maintained
- Undertakes other related and/or delegated duties, as assigned

**Qualifications**:
**Education**:

- Bachelor’s degree in social work and must have registration with appropriate professional association

**Experience**:

- Two years’ experience working with adults living with acquired brain injury
- Experience working serious mental illness and substance use challenges would be considered an asset
- Experience working in the community

**Knowledge & Skills**:

- Excellent clinical knowledge relevant to the target population being served and/or unique role, as demonstrated through specialized training, or previous work experience
- Excellent clinical assessment/support skills relating to the specific target population
- Sound knowledge of community resources relevant to the target population being served and/or demonstrated ability to search for applicable resources/information
- Excellent interpersonal and communication skills (verbal and written)
- Good judgment and ability to work independently as well as cooperatively with others
- Ability to solve problems and make recommendations to resolve issues
- Effective team player
- Sensitive to challenges experienced by marginalized population groups such as poverty, access issues, mental health and addictions

**Other**:

- Flexibility and willingness to work varied ‘regular’ work patterns to suit the needs of the program
- Must have access to a vehicle. (Please note that access to a vehicle means owning, borrowing, or renting the vehicle. Alternatively, using ride services, such as Uber, cab, and taxis at no cost to Cota)

**Application Details**:
Cota