Facilities Service Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing
- We're committed to bringing passion and customer focus to the business._

Facilities Service Coordinator

Full-Time Permanent
- Reporting to _National Manager of Construction & Facilities
- Toronto, Ontario_
- Harry Rosen Inc. Central Office (77 Bloor St. West)_
- Hybrid work environment_

If you are looking to make a significant impact on how we elevate Store Facilities support to represent our brand, high standards, and service levels that our customers expect, come join us

If you have a strong interest in retail store maintenance, and creating a workplace that reflects strong health & safety support services - this is an ideal role for you.

As the Facilities Service Coordinator, you will be responsible for supporting the following:

- Facility Service Calls, respond to all facility service calls for Stores, Central Office, Mississauga Studio, and Distribution Warehouse
- Seek authorization for requested services, schedule services, and follow up upon completion
- Verify invoices and file/record costs and update call logs on a weekly basis

Administration
- Maintain department mail folder
- Obtain approvals when costs exceed regular maintenance agreements
- Submit approved invoices to the Accounts Payable department for payment
- Maintain inventory of construction and display items stored in the Warehouse
- Update store emergency contact information bi-annually
- Support Facilities, Construction, and Visual Display departments with ad-hoc tasks

Store Maintenance Schedules
- Schedule and follow up on all property management disciplines
- Advise stores of their regular HVAC, boiler, and carpet and hard surface maintenance/cleaning
- Follow up on all scheduled maintenance and cleaning appointments and communicate concerns, as required

Store Lighting Maintenance
- Place orders and distribute lighting upon receipt of re-order forms
- Conduct follow-ups to ensure all scheduled work is completed and communicate concerns, as required

Health and Safety
- Follow Health and Safety guidelines as established by the Company
- Ensure compliance with provincial governing agencies (TSSA/TSBC/AEDARSA)
- Schedule and ensure completion of legislatively required annual inspections
- Stay abreast of changes to H&S legislation to ensure ongoing compliance
- Diploma or degree in Administration, Construction & Compliance or Store Facilities/Operations discipline
- 2-3 years of experience in-store operations, property management, and scheduling
- Solid understanding of store facilities and store maintenance and scheduling work orders
- Effective planning, prioritizing, and store repairs
- Able to demonstrate out of the box problem-solving skills
- An exceptional orientation to detail and strong analytical skills
- Ability to work and thrive in an agile environment with cross-functional teams
- Ability to work effectively under pressure and act as a self-starter
- Excellent written and verbal communication skills
- A strong sense of urgency with the proven ability to set and meet deadlines
- Exceptional computer skills, specifically Excel and Outlook
- Retail experience is an asset

The measures of success:

- Contribution to financial objectives
- Individual objectives linked to the achievement of department goals
- Projects - as assigned

Our Commitment

Harry Rosen’s professional work environment is designed to support and invest in the success of our associates, as many become the creative leaders of tomorrow. We focus on building long-term relationships with our staff, our customers, and our partners. It's in our DNA to recognize, promote, and reward exceptional work ethic and talent.

World-Class Workplace
- A culture that is both rich and diverse, focused on onboarding great talent
- A collaborative environment built on a foundation of Teamwork.
- A modern, digitally advanced workplace.
- A coach committed to supporting the achievement of your personal career goals.

Benefits & Rewards Programs
- A competitive compensation program
- Year-round best in industry clothing discounts and special offers
- A generous (flexible) benefits plan including a wellness program.
- Three weeks of paid vacation, per year, for all active full-time associates, the longer you stay, the more vacation you'll earn
- A culture that promotes a healthy, fulfilling work/life balance while offering long-term career opportunities

We thank you for your interest in this opportunity.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us_