Executive Administrative Assistant

Executive Administrative Assistant

**Part-Time | 20 Hours Per Week**

**PURPOSE**

The **Admin Assistant / Executive Admin** plays a vital role in ensuring the smooth operation of daily activities at Launchcurve. This role is responsible for **organizing communication, managing project workflows, and maintaining administrative efficiency** to keep the team focused on high-value tasks. By handling ticketing, scheduling, reporting, and bookkeeping, this position enhances overall productivity and enables leadership to concentrate on strategic initiatives.

We’re looking for someone who is an exceptional communicator, highly efficient, and thrives in managing project workflows. If you take pride in staying organized, keeping teams on track, and making operations run smoothly, we’d love to talk

**ABOUT LAUNCHCURVE**

Launchcurve helps small businesses grow into big businesses with **proven marketing tactics, strategies, and expertise** typically not available to smaller companies.

Unlike many agencies, Launchcurve primarily partners with companies long-term, ensuring their marketing goals are consistently met rather than offering one-off campaign services. This makes Launchcurve more of a **“Partner CMO”** rather than a traditional **marketing agency**—our success is tied directly to our clients' success.

Founded in 2018, Launchcurve is **growing fast** and looking for talented people to join our team.

**OUR CORE VALUES**

At Launchcurve, we believe in:

- **Results-Oriented** - We do things that make a measurable impact.
- **Accommodating** - We are flexible to our clients’ needs.
- **Ownership** - We take responsibility, seeing tasks through to completion independently.
- **Service** - We value strong, long-term relationships with our customers.
- **Commitment** - We finish what we set out to do.

**WORK ENVIRONMENT**
- Part-time (20 hours per week)
- Flexible working hours with required core hours
- Remote and in-office work
- Clear responsibilities and assigned tasks
- Room for growth

**RESPONSIBILITIES**
- **Inbox & Ticket Management**:

- Help prioritize communication into “Reply Today,” “For Your Information,” and “Review Later”
- Manage, prioritize, and follow up on tickets and sub-tickets
- Create tickets from action items in meetings
- Ensure no tickets remain in triage
- **Project Management Support**:

- Run daily morning meetings
- Ensure all tickets have:

- Time estimate
- Description
- Assigned team member
- Due date
- **Administrative & Financial Tasks**:

- Bookkeeping and expense categorization
- Creating reports on:

- Time spent on each client
- Tickets that exceeded time estimates
- Tickets missing time tracking
- Scheduling and coordinating client and business appointments

**KEY PERFORMANCE INDICATORS (KPIs)**

Success in this role will be measured by the following metrics:
**Efficiency & Task Management**

**Project & Team Coordination**

**Morning Meeting Execution** - Running structured, effective meetings with **80%+ team participation** and clearly defined action points.**On-Time Completion of Tasks** - Ensuring that **80%+ of assigned tickets** meet their due dates without requiring escalation.

**Client & Business Operations**

**Appointment Booking Accuracy** - Scheduling and confirming **100% of business and client appointments** without double-booking or errors.**Expense Categorization & Reporting** - Maintaining **100% accuracy** in bookkeeping tasks, with **monthly financial reports** delivered on schedule.**Time Tracking Compliance** - Ensuring that **90%+ of tickets** have time logged, with follow-ups for missing entries.

**REQUIREMENTS**
- Exceptional attention to detail
- Strong organizational skills
- Ability to manage multiple priorities efficiently
- Tech-savvy and highly adaptable to digital tools
- Comfortable in a project-based environment

**NICE TO HAVE**
- Experience with ticketing and project management tools
- Bookkeeping experience
- Customer service or client-facing experience

**Job Type**: Part-time

Pay: $2,000.00-$3,000.00 per month

Expected hours: 20 per week

**Benefits**:

- Flexible schedule
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Office management: 1 year (required)
- Project management: 1 year (required)

Work Location: In person

Application deadline: 2025-03-17