Web Digital Analyst

**Web Digital Analyst**

Customer Experience
- Temporary Position - 13 months_

**We were born from an eclectic troop of performers. Come live the experience of being yourself every day to create the extraordinary.**

**OUR MISSION**

Since 1984, Cirque du Soleil Entertainment Group has been focusing on ever more creative and magical work in order to constantly push the limits of the imagination and surprise spectators Innovation and creativity are at the heart of our shows and will continue to transcend our upcoming productions around the world.

Today, we have a place for those who have a marked taste for thinking up exceptional products, for ensuring the smooth running of operations, for putting their ingenuity at the service of their team, in addition to contributing to enhancing their expertise and develop practices unique to Cirque du Soleil

So don't wait any longer and join the Cirque adventure You will meet ambitious people and people passionate about the world of entertainment

**YOUR MISSION**

The Digital Ecosystem team is committed to delivering exceptional digital experiences that prioritize transparency, user-centricity, and performance. As part of our dynamic digital analysts' team, you will play a crucial role in shaping and optimizing the user experience across our digital platforms as well as reporting and interpreting our performance related to the web user journey and tickets purchase.

**Key Responsibilities**:
Web Data Analysis and Optimization
- Oversee and participate in the collection, analysis, and interpretation of web user data to identify trends and opportunities for website improvement.
- Collaborate with the UX Analyst and UI/Designer team to enhance user experience across digital platforms.
- Work closely with the Content Analyst to ensure content is optimized for engagement and performance and aligned with data insights.
- In collaboration with the Manager, Digital Analysts, implement user-centric strategies to improve website usability and overall digital experience.
- Collaborate with the Manager, Digital Analysts to establish, optimize and expand the test & learn practice & processes within the Digital Analysts team, and beyond.

Business Analysis & Project Management
- Manage small to moderate-sized web digital projects, ensuring they are delivered on time and within budget.
- Ensure the role of business analyst on large cross-functional projects to align digital initiatives with overall business objectives.
- Track project progress and report on key metrics and outcomes.
- Collaborate with the Functional Analyst & Development Team to ensure projects are well scoped and functional requirements are clear.

Stakeholder Collaboration
- Work closely with internal stakeholders to understand business needs and translate them into actionable digital strategies.
- Present insights, findings and recommendations to senior management and other relevant stakeholders to improve our digital performance

Resource Management
- In collaboration with Manager, Digital Analysts, set priorities & lead resources to meet operational objectives.
- Provide input in the budgeting process and ensure efficient use of resources to achieve desired outcomes within set timeframes.

**QUALIFICATIONS**
- Bachelor's degree in digital marketing, business, or a related field.
- Minimum of 5 years of experience in web data analysis, data visualization as well as experience in UX, content management, and/or related roles.
- Must be bilingual. Proven speaking & writing ability in French & English required
- Strong analytical skills and experience with digital analytics tools (e.g., Google Analytics, Adobe Analytics, etc.).
- Strong experience with A/B testing and other optimization techniques (VWO an asset).
- Excellent communication and presentation skills.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Knowledge of the latest trends and best practices in digital marketing and user experience.
- Experience working in a fast-paced, dynamic environment.

**To keep pace with the creation, production and distribution of our products, our employer proposal is unique.**

**HERE IS AN OVERVIEW**
- An inclusive hybrid work mode based on team experience and flexible working hours
- Access to an individual office on the days you come to the Montreal Studio, a stimulating environment that will allow you to put all your creativity to good use
- A culture focused on the development of fair practices and unifying events
- Professional growth focused on high quality projects to propel your career
- A group insurance program, RRSPs and other benefits that we will be happy to present to you
- Personalized support adapted to your professional ambitions: training program, regular check-ins, inter-team contribution.
- Cirque du Soleil Entertainment Group is committed to creating and maintaining an accessible and inclusive workplace. Proud ambassador of equality in employment, Cirque du Soleil En