Inside Sales Representative

4 hours ago

Calgary, Canada Terralink Horticulture Full time

**Job Title: Inside Sales Representative**

**Location: On-Site, Calgary, AB**

**Job Type: Permanent Full-Time**
**Reports to: Inside Sales Manager**

**About Us**
- TerraLink Horticulture is now considered a leading manufacturer and retailer of crop input products in Western Canada. We provide farmers, production managers and professional growers with a wide range of fertilizers, seeds, crop protection products, equipment, plastics, amendments and other inputs, directly or through distribution networks.

**Position Summary**:
We are looking for a motivated and results driven **Inside Sales Representative** to join our inside sales team. In this role, you will be responsible for communicating with customers, understanding their needs and find solutions, and ensuring a smooth sales process and provide them agronomic advice as needed.

**Key Responsibilities**:
**The key responsibilities include, but are not limited to, the following**
- Taking orders from walk-in and telephone customers and other sales representatives within the company.
- Provide technical support as appropriate to the growers.
- Keep reasonably informed of all products & services offered by the company.
- Confirm inventory, pricing, shipping address, & communicate back to customer/sales representative.
- Work with operations and administration team.
- Record customer complaints re: short shipments, damaged product, etc. and pass to appropriate department for resolution.
- Stocking up of store shelves and coordinate with procurement department for ordering more product. Shipping of store orders in the system.
- Taking Soil and tissue samples when needed
- This position works at a workstation or standing at the counter for up to eight hours per day.
- Will be assigned to work with some accounts directly.

**Qualifications**:

- A degree, diploma, or certification in an agriculture-related field is required
- Willing to obtain TDG & WHMIS certification. Must be obtained soon after employment begins
- Experience in sales, customer service, or a similar role is preferred
- Willing to work flexible hours
- Willing to work in a fast-paced environment in the peak selling periods (During peak selling periods in spring and fall, this position will process high volumes of sales orders and inquiries)
- Must have strong time management and organizational skills to handle large volumes of work.
- Excellent communication and interpersonal skills
- Comfortable using Microsoft ERP software and Microsoft Office programs (excel, word & power point)
- Must be able to work in a team or alone
- Self-motivated with a results-driven approach

What we offer:

- Health, dental, and vision insurance
- Paid time off and holidays
- Ongoing training and professional development opportunities
- A supportive and collaborative team culture

Pay: From $24.00 to $27.00 per hour based on experience

Experience: 1 Year (preferred)

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