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Sales Customer Service Staff

2 weeks ago

North York, Canada Enagic Canada Full time

Full-time / Part Time - Customer Service Employee

**ENAGIC CANADA CORPORATION**

For over four decades, Enagic International has been the leader in manufacturing water
- ionization systems that transform regular tap water into pure, healthy, electrolytically-reduced and hydrogen-rich drinking water. This Japan-based company internationally distributes hundreds of thousands of Kangen Water® machines to homes all over the globe.

The Enagic Corporation believes in empowering people through the direct-sales marketing system. Our independent and passionate distributors love to speak about the benefits of Kangen Water® to other as they build their own personal wealth.

Main Job Tasks and Responsibilities
- Enjoys customer service.
- You have experience in customer service and want to be part of a great company and grow into an exciting new career.
- Take inbound calls from customers.
- Provide appropriate support, respond to inquiries, and provide solutions to customers
- Perform data entry related to the position
- Meet quality assurance requirements and key performance indicators
- Performs other duties as required by business needs
- Performs other general duties as assigned by manager or supervisor
- Strong teamwork skills
- Also good at working independently.
- Professional demeanor and reliable work ethic, proactive, and passionate.
- Extensive knowledge of PC navigation and Microsoft Office products

**Languages: English, Mandarin prefers**

Education and Experience
- High school diploma, general education degree or equivalent
- Knowledge of customer service principles and practices
- Must have working knowledge of Excel, Word, Outlook.
- Motivated with strong analytical skills
- Ability to manage and follow up on multiple concurrent tasks, requests on tight deadlines
- Strong written and verbal communication skills
- Team Player
- Great organizational skills with superior attention to detail

Key Competencies
- Interpersonal skills
- Communication skills - verbal and written
- Attention to detail and accuracy
- Customer service orientation
- Stress tolerance
- Quick learner

Salary

Starting from $18.00 per hour

Pay-rate will be adjusted after 3-month probation it’s depending on job performance. + full benefits:
Dental care

Vision care

Medical care

Extended health care

Life insurance

Paid sick & Vacation off

Please also send a cover letter highlighting your qualifications and reasons for your interest in this position.

Finally, please submit all resumes in PDF format.

Additional pay:

- Overtime pay

Schedule:

- 8 hours shift
- Monday to Friday and occasional Saturday
- Overtime

**Experience**:
customer service: 1 year (preferred)

**Location**:
**Unit #23-156 Duncan Mill Rd, North York, ON, M3B 3N2, Canada**

**Job Types**: Full-time, Part-time, Permanent

Pay: From $18.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 4 hour shift
- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person