Customer Service Representative
3 days ago
**Job title: Customer Service Rep**
**General Description**:
- Enter Customer Orders
- Manage and notify customer of back-orders
- Create quotes
- Manage prices
- Preparing return authorization forms
- Provide product solutions and alternatives to customers
- Respond to any customer inquiries
- Answer phone calls as required
- Assist sales team in a variety of tasks
- Assist in other day-to-day activities as required
**Work & Education experience requirements**:
- 2-5 Years Experience in Customer Service
- Proficient in Microsoft Office Applications
**Other Requirements**
- Excellent spoken and written English communication skills required
- Able to multi-task many jobs and requests at once
- Able to work under pressure and meet time sensitive deadlines
- Comfortable with E-mail and phone communication
**Job Types**: Full-time, Permanent
**Salary**: $38,000.00-$42,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- North York, ON M3J 2T5: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 3 years (required)
- Microsoft Office: 3 years (required)
- Microsoft Outlook: 2 years (required)
Work Location: In person
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