Sales and Service Manager

1 week ago


North York, Canada Pottery Barn Kids Full time

Job Summary:
**Responsibilities**:

- Manage day-to-day store operations, including inventory management, cash handling, and payroll
- Provide excellent customer service and resolve any customer inquiries or issues
- Oversee staff training and development programs to enhance team performance
- Implement and maintain visual merchandising standards to drive retail sales
- Monitor and manage store budgets to achieve financial targets

**Skills**:

- Proven experience in store management and retail operations
- Exceptional customer service skills with a focus on customer satisfaction
- Strong leadership abilities to motivate and guide a team effectively
- Proficiency in cash handling, cashiering, budgeting, and payroll processes
- Ability to develop and implement training programs for staff development
- Knowledge of retail sales strategies to drive revenue growth

Join our team as a Sales and Service Manager and lead our store to success with your expertise in retail management, customer service, and team leadership.

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Store discount

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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