Security Service Technician

**Job Details**
The purpose of this position is to troubleshoot and be a service expert working on alarm panels, CCTV systems, and Card access systems; all the while maintaining positive relations with the customer.

**Duties and Responsibilities**:
The Technician will be responsible for (if required):

- Locate and alleviate trouble with damaged equipment or wiring
- Service, install, troubleshoot, repair and perform maintenance and inspections on Tyco Integrated Fire & Security products
- Capable of Working on customers' networks in conjunction with their IT personnel.
- Testing and commissioning of systems.
- Service, Installation, and programming of Access Control, CCTV, and Intrusion systems.
- Training of the end-user on TIFS systems.
- Such other duties as may be assigned by the Supervisor/Manager

**QUALIFICATIONS SECTION**:

- Education:
- High school diploma
- Electronic Technician Certificate
- Computer Networking Courses and proficiency.
- Commitment to upgrading and continuing their education
- Experience _:

- Minimum of 3 years of security installation and/or service experience or equivalent.
- ULC familiarity would be a definite asset
- Skills:
- Must be computer literate, have networking ability, and a good knowledge of Computer operating systems
- Mechanical aptitude and be able to use hand and power tools
- Fluent English language written and verbal skills, demonstrated superior people and telephone skills, excellent organizational skills and the ability to work well under pressure are essential
- The ability to meet deadlines and commitments and to adjust/adapt to new ideas and procedures is necessary
- Other _:

- Valid driver’s license.
- Must be bondable - criminal record check required.
- Company vehicle provided for company use only (includes gas/maintenance). Driver’s abstract will be required.
- Flexibility with hours expected to work is required.

**Canada Diversity Statement**
Information obtained from the questions below will allow Johnson Controls to track the diversity of our applicants, employee training opportunities, promotions and employee retention in order to identify and remove barriers to employment and advancement. With your consent, you may also be contacted by the employment equity officer to get your opinions about Employment Equity (EE) Programs.

You have the right to review, correct, or change information relating to you at any time and you can be assured that the information will not be used for unauthorized purposes.

Please note that a person may belong to more than one designated group.

**Your response to the self-identification questionnaire below is voluntary. It is however mandatory to answer the questions, even if you choose not to provide the information.**
The responses that you provide on this form will be confidentially retained for statistical purposes.

This survey is available in alternative formats. Please do not hesitate to request.

**Persons with disabilities **are those that have a long-term or recurring physical, mental, sensory, psychiatric or learning impairment and who consider themselves to be disadvantaged in employment by reason of that impairment, or believe that an employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment. This also includes persons whose functional limitations owing to their impairment have been accommodated in their current job or workplace.

**An Aboriginal person **is a North American Indian, Métis, or Inuit and/or a Treaty Indian or a Registered Indian and/or member of an Indian Band/First Nation.

**Members of visible minorities **are persons, other than Aboriginal peoples, who are non-Caucasian in race or non-white in colour, regardless of birthplace.