Security Service Technician

3 days ago

Stoney Creek, Canada Johnson Controls Full time

**What you will do**

The purpose of this position is to troubleshoot and be a service expert working on alarm panels, CCTV systems, and Card access systems; all the while maintaining positive relations with the customer.

**How you will do it**
- Locate and alleviate trouble with damaged equipment or wiring
- Service, install, troubleshoot, repair and perform maintenance and inspections on Tyco Integrated Fire & Security products
- Capable of Working on customers' networks in conjunction with their IT personnel.
- Testing and commissioning of systems.
- Service, Installation, and programming of Access Control, CCTV, and Intrusion systems.
- Training of the end-user on TIFS systems.
- Such other duties as may be assigned by the Supervisor/Manager

**What we look for**
- Education:_
- High school diploma
- Electronic Technician Certificate
- Computer Networking Courses and proficiency.
- Commitment to upgrading and continuing their education
- Experience_:

- Minimum of 3 years of security installation and/or service experience or equivalent.
- ULC familiarity would be a definite asset
- Skills:_
- Must be computer literate, have networking ability, and a good knowledge of Computer operating systems
- Mechanical aptitude and be able to use hand and power tools
- Fluent English language written and verbal skills, demonstrated superior people and telephone skills, excellent organizational skills and the ability to work well under pressure are essential
- The ability to meet deadlines and commitments and to adjust/adapt to new ideas and procedures is necessary
- Other_:

- Valid driver’s license.
- Must be bondable - criminal record check required.
- Company vehicle provided for company use only (includes gas/maintenance). Driver’s abstract will be required.
- Flexibility with hours expected to work is required.

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